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Frank FreeseFlag for United States of America asked on

Microsoft Office 2010 install

Experts,
I have on my system (XP -SP3) Office 2007 Professional and purchased a new version of Office 2010, not an upgrade. Do I have to uninstall 2007 before installing 2010 Office Professional?
Microsoft Office

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Frank Freese

8/22/2022 - Mon
Alex_W

The install may pick up 07 and remove it as part of the 2010 install.  I would go ahead with the 2010 disk and see what it says, should be straight forward.
jholguin79

Hi fh_freese,

You don't have to uninstall. The setup will upgrade the version automatically to 2010. The upgrade name is just for licensing purpose.

Greetings,
snailcat

You have the option of upgrading if you want the installer to remove 2007. Or you can choose customize which will allow you to keep 2007 & install 2010 so you have both available on your system, should you want that. But you will only be able to keep one version of Outlook.
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fblack61
ASKER
Frank Freese

That's what I thought, however, the first time I tried this I got the infamous "Error 1304: Error writing to file....." in installing 2010 and had to use Microsoft FixIT Tool to completely remove both 2007 and 2010 which then allowed me to reinstall 2007. 2007 is working fine but I was wondering if I missed something in installing 2010. I'll try again and see what happens and let you all know
ASKER
Frank Freese

Folks,
Same problem - "Error 1304: Error writing to file: Policy 12.0 Microsoft Office Interop Access.dll. Verify that you have access to that directory."

I have administrator rights - I can install 2007 Professional. My product Key is valid. So what's going on?
ASKER
Frank Freese

I've attached in 2070 format what I got from Microsoft in trying to upgrade that might help
2010error.docx
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Alex_W

Hi fh freese, although it sounds like you dont have right permissions to where you're installing (even as administrator I had to change ownership of folders to get full access before) looking on Microsoft.com it is saying the CD media may have an issue:

http://support.microsoft.com/kb/321339

Any scratches on the disk or had any recent problems with your CD drive?
ASKER
Frank Freese

I thought the same thing. The reinstall of 2007 was from the CD drive so the drive is not at fault. I downloaded Office 2010 Professional to see if I had the same problem I experienced in using the 2010 CD, and I did. I feel like the CD and the CD drive are ok.
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snailcat

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ASKER
Frank Freese

ok...
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William Peck
ASKER
Frank Freese

tried...but failed. same problem but only with 2010.
snailcat

Another user had this issue and came up with a fix--but it seems like you may need to contact the user to find out what they did--see this link:
http://mobile.experts-exchange.com/Q_26657243.html

ASKER
Frank Freese

that other user was me - and i just thought i'd fix the problem. guess i'll stay with 2007 and continue my dislike for microsoft.
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ASKER
Frank Freese

stayed with me - good effort