Customer brought me a Dell Inspiron running WinXP that was freezing. The machine is less than a year old with core 2 duo processor. I believe I’ve tracked the problem down to a secondary hard drive. Seagate Barracuda 7200.12 1TB ST3100528AS. This was the original C drive on the system. I had originally set it up for the customer as a secondary drive for Acronis backups.
I ran Spinrite. It’s around 95% complete and I have this data:
Smart System Monitor
Error Count Maximum Error Rate Minimum
Ecc Corrected 18,235,233 6,473 9,690 14,422
Seek Errors 2,223 1 1 2
The Smart Monitor didn’t trip. There were no sectors that Spinrite marked as unrecoverable or recovered. Just all these errors. Do you agree that this is probably what caused the system to start freezing?
I’ve dealt with many hard drive problems. If the Smart Monitor tripped I’d just trash the drive. If there were unrecoverable sectors I’d probably do the same. I’m trying to figure out the significance of this data and what action to take. I'm also wondering if there are any environmental factors that might cause a drive to begin to fail like this. Any suggestions?