Create a mail account - SBS 2003

This might help with setting up send as:

http://www.shudnow.net/2007/08/12/send-on-behalf-and-send-as/

That was good but not the answer I was looking for

I like this idea, Another method would be to create a distribution group that delivers to all the members and give them sendas rights for the distribution group. Please can you tell me how they would know who replied to what email? Please can you also tell me how to do this?

radhakrishnan2007: Yes but how do they send using this account and can you tell me how you know hos relied to wha emails?

Giving just sendas permission should show a "on behalf of" when the email is sent out from a specific user. Assigning the sendas permissions is the same process for the distribution group.

Okay - but how do you now who has ried to he emails?

Everyone in the distribution group gets the emails so everyone reads them. It's not a mailbox it's basically just forwarding all the mail to the members of the group.

I set up a distribution group and the email will arrive wehn sendingto the account, I cant reply on behalf of and I dont see how you ee who has repiled to his isn the public folder are. hansk Alex

If the email is being sent to all of the people in the group you should just be able to reply-all. Then, the user who replied is on record as replying and everyone in the group gets the response. You need to show the "from" field in Outlook to send as.

Just an option.
Anyone should be able to use the OWA mailbox of that user.
Just access the mailbox using https://servername/owa from internal (or just go to RWW).

Setting up multiple mailboxes in Outlook is a bit messy but there are heaps of third party applications that will do it for you. (Google)

Or upgrade to SBS2008, bit easier but still messy.

Hope that helps,
Olaf

The following will create a Shared Mailbox, Security Group and Distribution List. Ideally you want to be able to control access to this Shared Mailbox through AD, so assigning this group to each of the locations will give you best manageability, but also ensure the Shared Mailbox is disabled to prevent account being used to logon to. You can get quite granular still using AD Security Groups if you want to control access to Calendar, Email, Tasks, Contacts of the Shared Mailbox but I have not added this to list of steps below:

1. Create a AD Security Group for All Users you want access to Shared Mailbox ("GrpSharedMailbox") . Set Scope = Local and add members as you decide.
2. Create New AD User Account for Shared Mailbox - ensure name matches intended email address etc.
  2.1 Send Test Email to Shared Mailbox
  2.2 Logon to Shared Mailbox (OWA or MAPI Client)
3. Add GrpSharedMailbox with Mailbox Permissions (Exchange Advanced > Mailbox Rights). I would set to "Full Mailbox Access".
4. Within AD, ensure Advanced Features is enabled by going to View menu
5. Assign Send As permission to GrpSharedMailbox (Goto Security Tab within Shared Mailbox User, and add GrpSharedMailbox with 'Send As' permissions)
6. Disable Shared Mailbox User
7. Create AD Distribution Group ("DistSharedMailbox")
8. Add DistSharedMailbox to Shared Mailbox User (Goto Exchange General > Delivery Options > Forwarding Address and add DistSharedMailbox)

Okay I have created a mailbox and have give acess and send on behalf of, the only issue is that  when you send on behalf of its gets put into that users sent items who is sending! Can this be changed so that all sent on behalf of get pout into the maibox that we are sending on behalf of?

Unfortunately not - it is the nature of the beast.

An alternative is to create a Mail Profile as the Shared Mailbox and logon with that profile - but this becomes too cumbersome. What version of Outlook are you using?

Okay, Thank you for all your help