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Alex_JenkinsFlag for United Kingdom of Great Britain and Northern Ireland asked on

Create a mail account - SBS 2003

I would like to create a mailbox for ops@domain.ae this should be able to access by any user that I decided, they should be able to reply to an email using this email and also any email that comes into his account can be sent to a group of user. Can you help??
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Flipp

8/22/2022 - Mon
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Britt Thompson

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Britt Thompson

This might help with setting up send as:

http://www.shudnow.net/2007/08/12/send-on-behalf-and-send-as/
ASKER
Alex_Jenkins

That was good but not the answer I was looking for
ASKER
Alex_Jenkins

I like this idea, Another method would be to create a distribution group that delivers to all the members and give them sendas rights for the distribution group. Please can you tell me how they would know who replied to what email? Please can you also tell me how to do this?
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Radhakrishnan

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ASKER
Alex_Jenkins

radhakrishnan2007: Yes but how do they send using this account and can you tell me how you know hos relied to wha emails?
Britt Thompson

Giving just sendas permission should show a "on behalf of" when the email is sent out from a specific user. Assigning the sendas permissions is the same process for the distribution group.
ASKER
Alex_Jenkins

Okay - but how do you now who has ried to he emails?
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Britt Thompson

Everyone in the distribution group gets the emails so everyone reads them. It's not a mailbox it's basically just forwarding all the mail to the members of the group.
ASKER
Alex_Jenkins

I set up a distribution group and the email will arrive wehn sendingto the account, I cant reply on behalf of and I dont see how you ee who has repiled to his isn the public folder are. hansk Alex
Britt Thompson

If the email is being sent to all of the people in the group you should just be able to reply-all. Then, the user who replied is on record as replying and everyone in the group gets the response. You need to show the "from" field in Outlook to send as.
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William Peck
Olaf De Ceuster

Just an option.
Anyone should be able to use the OWA mailbox of that user.
Just access the mailbox using https://servername/owa from internal (or just go to RWW).

Setting up multiple mailboxes in Outlook is a bit messy but there are heaps of third party applications that will do it for you. (Google)

Or upgrade to SBS2008, bit easier but still messy.

Hope that helps,
Olaf
Flipp

The following will create a Shared Mailbox, Security Group and Distribution List. Ideally you want to be able to control access to this Shared Mailbox through AD, so assigning this group to each of the locations will give you best manageability, but also ensure the Shared Mailbox is disabled to prevent account being used to logon to. You can get quite granular still using AD Security Groups if you want to control access to Calendar, Email, Tasks, Contacts of the Shared Mailbox but I have not added this to list of steps below:

1. Create a AD Security Group for All Users you want access to Shared Mailbox ("GrpSharedMailbox") . Set Scope = Local and add members as you decide.
2. Create New AD User Account for Shared Mailbox - ensure name matches intended email address etc.
  2.1 Send Test Email to Shared Mailbox
  2.2 Logon to Shared Mailbox (OWA or MAPI Client)
3. Add GrpSharedMailbox with Mailbox Permissions (Exchange Advanced > Mailbox Rights). I would set to "Full Mailbox Access".
4. Within AD, ensure Advanced Features is enabled by going to View menu
5. Assign Send As permission to GrpSharedMailbox (Goto Security Tab within Shared Mailbox User, and add GrpSharedMailbox with 'Send As' permissions)
6. Disable Shared Mailbox User
7. Create AD Distribution Group ("DistSharedMailbox")
8. Add DistSharedMailbox to Shared Mailbox User (Goto Exchange General > Delivery Options > Forwarding Address and add DistSharedMailbox)
ASKER
Alex_Jenkins

Okay I have created a mailbox and have give acess and send on behalf of, the only issue is that  when you send on behalf of its gets put into that users sent items who is sending! Can this be changed so that all sent on behalf of get pout into the maibox that we are sending on behalf of?
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Flipp

Unfortunately not - it is the nature of the beast.

An alternative is to create a Mail Profile as the Shared Mailbox and logon with that profile - but this becomes too cumbersome. What version of Outlook are you using?
ASKER
Alex_Jenkins

Okay, Thank you for all your help
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