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Polycom vsx7000e Problem

supportemea asked
Last Modified: 2012-05-10
Hi Guys,

We have setup a Polycom VSX7000e in one of our remote offices. When a call is made from the system there is no display or sound. The Polycom home screen comes up perfectly fine and there is the “start-up” sound. The camera and mic work perfectly fine as the other end can hear and see. It only happens when the system is in a call.

I’m thinking this has something to do with the Setup of the system

Any help would be very appreciated

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