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Henry StarcherFlag for United States of America asked on

Motherboard issues

Issues:
1) Replaced motherboard in a Dell Vostro 1500. Motherboard shows Inspiron 1520, but service tag is for a Vostro. no big deal
2) Laptop had Vista on it originally and booted up first time no problem and loaded drivers and after reboot it cycles through and will only boot up in safe mode. On occasion will get a BSD about the Intel video driver. If I remove driver it boots up fine.
3) Put in a different hard drive to see if I can get a fresh install of Vista and tried Windows 7 also. Same thing happens each time after initial setup and the reboot it can not start to complete setup except in safe mode.
4) Backed down to doing an install of XP SP3 and it sets up fine, all drivers load up I download from Dell,until I load the video driver and we're back to either BSD or booting into safe mode. When I removew the driver under XP it boots up fine.

Am I looking at a hardware issue with this??
Would you return the motherboard for another replacement for video chip reasons??
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8/22/2022 - Mon
Juliancito

Upload a pic of the BSD screen!
Did u put the motherboard correctly into the box? (I mean, cooler and sink issues)
ASKER
Henry Starcher

Will try to get a pic of BSD

I've put about 30 of these in over the last couple of years so yea, cooler etc all put back in (new compound on processor)
Juliancito

update Bios. Its strange. Update VGA driver (not the one from Dell but from Microsoft)
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William Peck
ASKER
Henry Starcher

BIOS is already at the highest release. Using Microsoft's does okay if I'm on XP, but can't do anything under Vista or 7 which I need it to be.
SOLUTION
Juliancito

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Sound like it might be the wrong driver. Did you check what "videocard" is actually on that mobo against what the driver is for?

long shot:
Try at a lower Res and Refresh.
ASKER
Henry Starcher

I've tried 3 drivers from Dell and drivers from Intel. Same issue.

BSD message

Stop 0x000000EA
(0x85E32020, 0X86380108, 0XF7A33CBC, 0X0000000

Igxprd32 -----this is always the file name that shows even with attempting to load Windows 7
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ASKER
Henry Starcher

Thanks
When I get a moment I'm going to try the nVidia driver again, before it said no supported chip found????
_

Here is a very long thread on laptop video cards. It started in July 2006, so you might need to start at the end and work back.
http://forum.notebookreview.com/gaming-software-graphics-cards/258626-updating-video-card-drivers-winxp-vista-read-before-posting.html

On the first page there are a couple of alternate places to get Mobile Drivers.
ASKER
Henry Starcher

Seems to have actually boiled down to a wonky video chip. Thanks for the time and assist.
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William Peck
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Thank you much.    : )


>> ...boiled down to a wonky video chip.

bummer   : (