I am frequently getting Event ID: 1111 and server got rebooted. Could you please suggest me the solution
I am frequently getting the below message in event viewer and server got rebooted. Could you please suggest me the solution. Server Details:
System Model: ProLiant DL360 G4p
Event Type: Error
Event Source: Server Agents
Event Category: Events
Event ID: 1111
Date: 06/12/2010
Time: 13:35:15
User: N/A
Computer: NG171TDAPP111
Description:
Remote Insight Agent: The Remote Insight Board has detected a controller interface error.
[SNMP TRAP: 9006 in CPQSM2.MIB]
Data:
0000: 20 00 9e 00 35 2f 30 35 .¿.5/05
0008: 2f 32 30 30 36 00 00 31 /2006..1
0010: 2e 38 34 00 00 01 00 00 .84.....
0018: 00 04 00 00 00 01 00 00 ........
0020: 00 00 00 00 00 03 00 00 ........
0028: 00 02 00 00 00 00 00 00 ........
0030: 00 01 00 00 00 03 00 00 ........
0038: 00 01 00 00 00 ff ff ff .....ÿÿÿ
0040: ff 00 00 00 00 49 4c 4f ÿ....ILO
0048: 43 5a 4a 36 33 34 30 31 CZJ63401
0050: 47 36 00 00 00 00 00 00 G6......
0058: 00 03 00 00 00 03 00 00 ........
0060: 00 02 00 00 00 30 30 30 .....000
0068: 30 30 30 30 30 00 00 00 00000...
0070: 00 00 00 e0 05 00 05 00 ...à....
0078: 00 00 02 00 00 00 04 00 ........
0080: 00 00 04 00 00 00 33 37 ......37
0088: 39 37 35 33 43 5a 4a 36 9753CZJ6
0090: 33 34 30 31 47 00 01 00 3401G...
0098: 00 00 01 00 00 00 01 00 ........
00a0: 00 00 00 00 03 00 00 00 ........
00a8: 23 00 00 00 00 00 00 00 #.......
00b0: 00 00 00 00 00 00 00 00 ........
00b8: 00 00 00 00 57 04 35 c4 ....W.5Ä
00c0: 07 00 00 00 04 00 ff ff ......ÿÿ
00c8: ff ff 38 d9 23 00 9e 00 ÿÿ8Ù#.¿.
00d0: 20 00 59 00 ff ff 00 00 .Y.ÿÿ..
00d8: 03 00 00 00 00 00 00 00 ........
00e0: 00 00 00 00 00 00 00 00 ........
00e8: 00 00 00 00 00 00 00 00 ........
00f0: 00 00 00 00 00 00 00 00 ........
00f8: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0100: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0108: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0110: 00 00 00 00 00 00 00 00 ........
0118: 00 00 00 00 00 00 00 00 ........
0120: 00 00 00 00 00 00 00 00 ........
0128: 00 00 00 00 00 00 00 00 ........
0130: 00 00 00 00 00 00 01 00 ........
0138: 20 e7 23 00 ç#.
System Model: ProLiant DL360 G4p
Event Type: Error
Event Source: Server Agents
Event Category: Events
Event ID: 1111
Date: 06/12/2010
Time: 13:35:15
User: N/A
Computer: NG171TDAPP111
Description:
Remote Insight Agent: The Remote Insight Board has detected a controller interface error.
[SNMP TRAP: 9006 in CPQSM2.MIB]
Data:
0000: 20 00 9e 00 35 2f 30 35 .¿.5/05
0008: 2f 32 30 30 36 00 00 31 /2006..1
0010: 2e 38 34 00 00 01 00 00 .84.....
0018: 00 04 00 00 00 01 00 00 ........
0020: 00 00 00 00 00 03 00 00 ........
0028: 00 02 00 00 00 00 00 00 ........
0030: 00 01 00 00 00 03 00 00 ........
0038: 00 01 00 00 00 ff ff ff .....ÿÿÿ
0040: ff 00 00 00 00 49 4c 4f ÿ....ILO
0048: 43 5a 4a 36 33 34 30 31 CZJ63401
0050: 47 36 00 00 00 00 00 00 G6......
0058: 00 03 00 00 00 03 00 00 ........
0060: 00 02 00 00 00 30 30 30 .....000
0068: 30 30 30 30 30 00 00 00 00000...
0070: 00 00 00 e0 05 00 05 00 ...à....
0078: 00 00 02 00 00 00 04 00 ........
0080: 00 00 04 00 00 00 33 37 ......37
0088: 39 37 35 33 43 5a 4a 36 9753CZJ6
0090: 33 34 30 31 47 00 01 00 3401G...
0098: 00 00 01 00 00 00 01 00 ........
00a0: 00 00 00 00 03 00 00 00 ........
00a8: 23 00 00 00 00 00 00 00 #.......
00b0: 00 00 00 00 00 00 00 00 ........
00b8: 00 00 00 00 57 04 35 c4 ....W.5Ä
00c0: 07 00 00 00 04 00 ff ff ......ÿÿ
00c8: ff ff 38 d9 23 00 9e 00 ÿÿ8Ù#.¿.
00d0: 20 00 59 00 ff ff 00 00 .Y.ÿÿ..
00d8: 03 00 00 00 00 00 00 00 ........
00e0: 00 00 00 00 00 00 00 00 ........
00e8: 00 00 00 00 00 00 00 00 ........
00f0: 00 00 00 00 00 00 00 00 ........
00f8: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0100: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0108: ff ff ff ff ff ff ff ff ÿÿÿÿÿÿÿÿ
0110: 00 00 00 00 00 00 00 00 ........
0118: 00 00 00 00 00 00 00 00 ........
0120: 00 00 00 00 00 00 00 00 ........
0128: 00 00 00 00 00 00 00 00 ........
0130: 00 00 00 00 00 00 01 00 ........
0138: 20 e7 23 00 ç#.
himvy
This failure occurs on HP ProLiant Servers and it is a firmware issue. Please verify your firmware revision of the iLO Board to have the current version running. This should help to get the problem solved.
ASKER CERTIFIED SOLUTION
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Can you find any error in the iLO log. This might occurs when Windows administrator privileges have been removed from the account that was used to install HP Insight Management WBEM Providers. Also check the System Management Homepage through http://localhost:2301 for any problems with the power supply, fans, etc. on the server itself, which may affect the auxiliary power source for the Remote Insight Lights-Out II.
Cheers
Cheers
ASKER
Could you please tell me where can I see ILO Firmware version?
If you need to tell the ILO firmware version on a HP server there are several ways:
Open the HP survey/diagnostic utility, this application is installed on your c drive, the Compaq version creates a survey.txt file, the HP version creates an XML file survey (with the date) both of which summarize the system, it will include the operating system information, the model type and all the components – memory/network/processors/
Open the HP insight agents web page for the server: http://servername:2301, this will display the system health and all the firmware/system information
Open the HP survey/diagnostic utility, this application is installed on your c drive, the Compaq version creates a survey.txt file, the HP version creates an XML file survey (with the date) both of which summarize the system, it will include the operating system information, the model type and all the components – memory/network/processors/
Open the HP insight agents web page for the server: http://servername:2301, this will display the system health and all the firmware/system information
ASKER
Thanks for the help