troubleshooting Question

Unable to synchronise folders using outlook 2010 for gmail IMAP acounts

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docwold asked on
OutlookAnti-Virus AppsAnti-Spyware
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I have a new Dell XPS laptop running windows 2007 with latest Kaspersky internet security software
Almost all the time I am unable to synchronise my outlook folders with the 3 gmail accounts I use. Although on the test settings I can log into the server and send a test message, when I press send and receive I get this error
"
Task 'Synchronizing subscribed folders for Prof Googlemail.' reported error (0x800CCC0F) : 'Outlook cannot synchronize subscribed folders for Prof Googlemail. Error: This IMAP command cannot be sent to the server before the connection was terminated. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I have tried switching protection off in Kaspersky to no effect. I have checked and rechecked the server settings to no avail.

Any other ideas?

Many thanks

Doc wold
ASKER CERTIFIED SOLUTION
docwold

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