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Netsol-NOS

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Windows Server 2003 is going to reboot again and again

I have a Windows Server 2003 enterprise edition (Sp2) machine that is rebooting again and again and give blue dump error that is attached in this post.   System work fine in in Safe mode a&  Safe Mode with Network but not in Normal mode.when windows logo appears on screen then its restart.

Please help out, how can resolve it

dump-error.png
Avatar of Krzysztof Pytko
Krzysztof Pytko
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HAve you tried to use "Last Good Known Configuration" ? If you haven't logged on successfully in normal mode, maybe it would work

Regards,
Krzysztof
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Netsol-NOS

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Yes, I have use Last Good Known Configuratino" and also replaced the RAM modules
IRQ error suggests that some device has conflict. Have you changed/added anything recently?

Krzysztof
Nothing
I found something in the Internet according to "hideproc.sys" from blue screen
I don't know if it is something common with your problem but you can check

http://www.bleepingcomputer.com/startups/hideproc.sys-22081.html

Looks like a trojan :/

Krzysztof
In safe mode I would follow the article below and check for the file this rootkit generates

http://www.f-secure.com/v-descs/worm_w32_vb_kq.shtml

To be sure I would boot into safe mode with networking and run malwarebytes.

Then I would go through the other article below and check it isn't an irq setting on a hardware devices and check all your drivers for latest versions


http://www.vladd44.com/other/irq_error.php
...and also
-> It could be faulty or mismatched Memory.
How many memory sticks in use ? Did you try each Memory independently ?
Dear Faizbaig,
I have also checked each memory module independently but server behavior is same.
Try "Automatic fix  file system error' via Safe mode ( Check Disk Options)
+
Uninstall Graphic drivers too (via safe mode)
+
Recollect what you have install last (before this problem started)...
it could be Windows update, Anti virus update or drivers update....etc.
I have already checked it after reinstalling Graphic drivers but same issue is still.
Secondly, I want to share one thing, when I removed windows updates of Dec-2010 , it was  logon normally for only two hours but now it is again same situation.
What do you mean 'Logon normally for 2hrs" ....after 2 hrs it shutdown automatic or freeze or Blue screen"  ?

Do you back registry? we can restore previous registry.
I would also suggest Uninstall Anti Virus via safe mode and boot normal
Windows could not allow for uninstalling antivirus in safe mode.
I have checked after disabling antivirus service but issue still exists.
I observed, issue with VGA driver becasue i have login two time successfully after uninstalling VGA driver but when i restart, it behave like previous issue. I could not found any solution.
Open msconfig, then select enablevga mode in the bios.ini tab. This will stop the graphics driver being loaded and use the default windows driver. In the meantime look for updated graphics drivers from your manufacturer
No dear, same issue.......
Ok, so you say that after uninstalling the VGA driver you can successfully login and run windows?  

I would uninstall the VGA driver and after it finds the hardware again on reboot decline restarting the server.

Check with the motherboard manufacturer for latest drivers and install them.

What system do you have and what updates were removed in order to allow the system to stay up?

Dom
-> Advice Server name eg. HP ?
-> What is you graphic card (Graphic interface is on board or PCI express)  ?
Server Name          HP ProLiant DL380 G4
Graphic Card          RAGE XL PCI family (Microsoft Corporation)
VGA Card is built-in
I have installed latest VGA Driver but problem still exists.

-> Boot in safe mode " uninstall " via device manager 'Display adapter', restart to normal....
    entering to normal mode if it install drivers automatically...go to device manager and change the drivers to    'standard VGA graphic adapter"

Or

Try older version of Graphic card driver or  try via device manager 'roll back driver'.

If older version does not work...I feel its graphic interface issue (Hardware issue)

Solution I see is...
Use PCI or PCI express Graphic card \ adapter or if Server in Warranty you need to replace motherboard.
Rage XL PCI cards are from ATI. Can you confirm you have tried drivers from the ATI site or from HP's?

When I had a similar issue with an onboard graphics card on a workstation it ended up needing a new motherboard.

I agree with the above post though and try a separate card and bypass the onboard graphics via the bios.
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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.