Hello gang and as always thanks for your time and expertise.
Here's my scenario: we still have exchange 2003. We primarily use web-based outlook. However, this particular user somehow configured her account to open in regular outlook 2007 and then one of her friends, trying to help her, deleted the local profile and now she has no mail when she logs into web-based outlook.
What I would like to do is restore this mail from the server, if possible. Please note that we do not currently have a backup - not my fault. I tried to execute the run cleanup agent and reconnect but reconnect is grayed out.
I would really appreciate if someone could help me restore this user's mail. Your help and recommendations are greatly appreciated.