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taduhFlag for United States of America

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Sims 3 Late Night Expansion crashing

Hey Experts,
I just got the Sims 3 Late Night expansion pack for my game and when i installed it, my game started crashing. I can't play my saved game and I can't start a new one. It immediately crashes to the desktop once gameplay starts. I've tried deleting custom content, I've unistalled/reinstalled, I don't have any grey areas to bulldoze on my map.
I think my video card is a Mobile Intel(R) 965 Express Chipset Family. Could this be the problem?
Thank you for helping me!
Avatar of ☠ MASQ ☠
☠ MASQ ☠

The Intel 965 supports Pixel Shader 3.0  
The minimum graphics spec for Sims 3 Late Night is a 256MB Pixel Shader 2.0 card so the hardware - although a little flakey for gaming shouldn't be the problem your splines should reticulate OK ;)

Make sure you have the latest drivers on-board for both the graphics card/Chipset and DirectX

You can either Google these or post the version of Windows/MacOS you are using and links can be posted here.

Windows System Requirements

OS: Windows XP (SP2), Vista (SP1) 
CPU: 2.0 GHz Pentium 4 or equivalent 
RAM: 1 GB RAM XP / 1.5 GB Vista 
Hard Drive: 4 GB of free space or more 
Video: DirectX 9.0c compatible with Pixel Shader 2.0. Video card must be 128MB or more. 
Sound: DirectX 9.0c compatible 
Latest version of DirectX 9.0c 
Mac OS X System Requirements

Mac OS X 10.5.7 Leopard or higher 
Intel Core Duo Processor 
2 GB RAM 
ATI X1600 or Nvidia 7300 GT with 128 MB of Video RAM, or Intel Integrated GMA X3100 
At least 6.1 GB of hard drive space, with at least 1 GB additional space for custom content and saved games 
This game will not run on PowerPC (G3/G4/G5) based Mac systems, or the GMA 950 class of integrated video cards

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ASKER

I am using Windows Vista.  My computer (Sony Vaio) came with 3GB Ram and 250GB of hard drive.  95.3 GB of hard drive space is left. I believe the issue is with the game itself because I uninstalled my World Adventures expansion to see if it could be a hard drive space issue, and it changed nothing. Game still crashes. Any ideas?
Thank you!
Intel Driver for 965 Mobile Express on Vista 32


Web Stub Installer for the latest DirectX for Vista

Step by Step guide here:

As you'll read some system specific chipsets may refuse to update using the Intel download.  If this is the case post again.  Otherwise post an update once installed
(best order is DirectX first the Graphics drivers)
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ASKER

Okay I installed the DirectX update. The Intel driver would not work. I tried to run my game again. Still crashing.
Did you go through the Uninstall/Reinstall process in the Forum thread?
Which model of Vaio?
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ASKER

I'm trying, but what the forum says to do is not entirely the same on my computer. I don't want to mess anything up. For example, when I right click the Mobile Intel Express Chipset, there is no option to delete the driver- all you can do is uninstall or update drivers (which I'm attempting).
I have a  Sony Vaio VGN-NR498E.
Uninistalling the current driver then reinstalling from the latest download is more likely to work than the updating route.
You are correct about the graphics chipset in this model so this just needs a software fix not a hardware change.
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ASKER

the driver worked but did not fix the game. Is this out of my control? Does EA need to make a patch for it?
Almost certainly not, there are lots of players using this on your chipset.
Can you run DXDiag and save the output to a text file and attach it here?
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ASKER

Here it is:
DxDiag.txt
OK looks like you're still running the original Vaio driver for graphics

Let's try a different approach:

Turn off Data Execution Prevention (DEP) for Sims 3
In Vista click Start > Control Panel > System and Maintenance > System
Click Advanced System Settings. If prompted for an administrator password type the password or if there's no password click OK.
Go to Performance > Settings
Click the Data Execution Prevention tab then 'Turn on DEP for all programs and services except those I select'.


Next - to turn off DEP for an individual program:
Select the check box next to the program that you want to turn off DEP for, and then click OK.
If the program is not in the list then use 'Add' & browse to the Program Files folder: find the Electronic Arts Folder/The Sims 3/Game/Bin-- etc and select 'The Sims 3'.

Repeat this for every Sims 3 .exe including:

C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe

Once all the Sims 3 .exe's are listed as exceptions reboot the laptop.

If that doesn't change the game's behavior then copy into a backup folder and then remove all Cache files from the EADM folder (if you have any Sims mods installed temporarily uninstall these first).




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ASKER

i wound up uninstalling all my games and reinstalling them, doing each patch up in between. i think because i did ambitions patch after late night was installed, that's why it messed up. thank you so much for your help!
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☠ MASQ ☠

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ASKER

MASQUERAID,
Thanks for all your help!
taduh