Lotus Notes Upgrade Issue

I'm trying to upgrade Lotus Notes 8.0.2 to version 8.5.1. After I start the upgrade I get the error

"Cannot upgrade Allclient installation to notes client. the upgrade you are attempting is not supported"

I cannot get past this......what is a fix for this? Can I not upgrade from 8.0.2 to 8.5.1? This is a Windows 7 32 bit workstation.

LVL 15
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Easiest solution is to uninstall previous version.

Also , yo may be trying to upgrade a version that has multiple users to a single user.
Also are you the local Admin ?

Make sure the data is backed up or the data directory is renamed.

 I hope this helps !

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Lotus IBM

From novice to tech pro — start learning today.