How to create a restore disk from a DELL Optiplex 330

I have a dell optiplex 330 and I want to wipe it out and bring it back to the day we got it. I do not have the restore disk and I don't know how to, if it is even possible to create one from the PC itself. I tried to press Ctrl-F11 on boot up but it goes right into windows.

I also have a dell dimension 3000. I was hoping that if I could create one from the 330, that I could from the 3000 and use it to restore the 330.

I am in a time pinch here as I need to get this pc back to the office tomorrow AM to the user!

Any and all thoughts, ideas and prayers are appreciated.

BTW, dell is of no help as the PC's ownership was never transferred from the VAR to the company. OYE!
RSchiererAsked:
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Quite possible that the Restore Partition has been deleted from this computer.

Try the following from http://support.dell.com/support/edocs/systems/op330/en/ug/software.htm#wp1108709

1. Log on to the computer as a local administrator.

2. In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.

3. Double-click the filename DSRIRRemv2.exe.

NOTE: If you do not log on as a local administrator, a message appears stating that you that you must log on as administrator. Click Quit, and then log on as a local administrator.

NOTE: If the partition for PC Restore does not exist on your computer hard drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete.

If you get the message above you don't have the partition.

If you don't get the message then cancel the util's operation otherwise you'll delete the Recovery Partition.

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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Quite possible that the Restore Partition has been deleted from this computer.

Try the following from http://support.dell.com/support/edocs/systems/op330/en/ug/software.htm#wp1108709

1. Log on to the computer as a local administrator.

2. In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.

3. Double-click the filename DSRIRRemv2.exe.

NOTE: If you do not log on as a local administrator, a message appears stating that you that you must log on as administrator. Click Quit, and then log on as a local administrator.

NOTE: If the partition for PC Restore does not exist on your computer hard drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete.

If you get the message above you don't have the partition.

If you don't get the message then cancel the util's operation otherwise you'll delete the Recovery Partition.
Lee W, MVPTechnology and Business Process AdvisorCommented:
If memory serves (I have a few of these that I've long ago wiped), there is no recovery disk you can make on them.  The utility partition just contains diagnostics.  You need the OS CD that came with the system.

Even if the PC's Ownership were transferred, they would only send you media - you won't be able to download it.

If you have the SAME (XP Pro, for example) Dell OEM CD from another Dell System, you should be able to use that with the CoA on the case.  Otherwise, I think you're out of luck.
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RSchiererAuthor Commented:
thanks for the fast responses. I tried the first suggestion and it is a no go as that folder is not there.

Can I create a restore cd from a dimension 3000? And use it on the 330?
kuzmanovicbCommented:
1. You could try again do press <Ctrl><F11> just to make sure
- Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top
of the screen.
-Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
starting, and then restart the computer again.

2. You can try to access windows xp system restore
Go to Start>> All Programs>> Accessories>> System Tools>> System Restore.
Select the option: Restore my computer to an earlier time.
Select a restore point to restore back to.
Click OK
The restore operation will now start. Restart Windows when completed.

3. If non of the above worked for your dell and / or computer is still broken, than you need to put OS disk to try windows repair or fresh install

Best Regards
Lee W, MVPTechnology and Business Process AdvisorCommented:
> Can I create a restore cd from a dimension 3000? And use it on the 330?
If it's the SAME OS  - XP Home and XP Home or XP Pro and XP Pro - MAYBE.  Depends on how Dell does the restore thing.  For Dimensions (home class systems) it may bundle in the drivers and everything else so an attempt to restore it to a FAR different system such as an Optiplex 330 may fail miserably.  IF the restore CDs are nothing more than OEM images, then it may work fine.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
You'll need to read this http://www.goodells.net/dellrestore/index.htm to understand how Dell does the recovery partition stuff.
dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
Look at http://www.goodells.net/dellrestore/fixes.htm if you want to try and find the restore partition on the hard disk.
Jackie Man IT ManagerCommented:
I agree with leew's advice. It is NOT possible to use restore disk from dimension 3000 to restore the OS for optiplex 330.

Do you have Dell OEM XP Pro Setup CD? If yes, you can have a clean install of XP by starting the Optiplex 330 with the Dell OEM XP Pro Setup CD.
Lee W, MVPTechnology and Business Process AdvisorCommented:
I wish I had better news, but I don't think this is going to work out as you hope.  If the recovery partition actually had an XP image, then you should be able to recover to it using F12 before booting into Windows - but I think that's only diagnostics.  You can use a DELL OEM CD containing the OS for which the CoA was issued to reinstall... if you don't have that... I don't know what else to tell you... sometimes the answer is you can't do it.  And this may be one of those times.
PlantwizCommented:
l agree with Leew.

I would try to get the transfer completed and then you should be able to receive a copy of the media if the original user never ordered it.  Dell offers a 1 time media kit.

You can transfer the ownership yourself if you konw the VAR's name, it is not difficult transfering ownership, but to have your problem 100% solved before the morning, your timeline may be a little too short considering the problem in front of you.

How much is this system worth the end-user?  For the amount of work you will need to go through to provide the service of restoring this PC, it may be more cost effective to purchase a new system with full warranty (and current media).

If this is simply a service you provide or work you are doing for a 'friend' then it may take you a couple days and some e-mails to eventually a phone call, but you should be able to make the ownership transfer to the correct person and obtain media.  I've done it successfully in the past but it is a bit of time and tracking down parties.  For the VAR, a company name and/or phone # is most of what I've needed, maybe the owner's name, but only a small amount of data of the VAR had been needed in the past on a transfer.  YMMV
☠ MASQ ☠Commented:
Pretty sure there is no supplied recovery partiton on the Dimensions and the Opti 330's were shipped with Vista Business as standard so XP may have been added as a corporate rebuild.
As already said any Dell Reinstallation CD for XP that matches the CoA on the case will do this.  It is possible to create installation CD's for XP from a hard drive installation but the limitation is that they only work on the machine they were created on because of matching the hardware so even if you could do this from one of the machines it's really unlikely you are going to get anywhere trying to use the CD on the other to reinstall.

This is how to build a CD if your Windows install includes an i386 folder
http://www.howtohaven.com/system/createwindowssetupdisk.shtml

Without recovery partitons or a Dell Reinstallation CD you are probably between the rock and hard place :(
RSchiererAuthor Commented:
I want to thank everyone for chiming in with their advice. Nothing worked. I believe that the PC had been wiped out previously and had Windows XP Pro reinstalled without a restore partition. I did what we do best, I got my butt into the client's office at 5am and found that they did have the restore disks hidden away in a filing cabinet. I got the PC up and running around 10am, a few hours late, but they are happy with the 'new' PC.
PlantwizCommented:
Cool.

Glad you are up and running!
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