Locked files on the server

Very peculiar situation
User has a file on the server (PDF file)
logs in from a windows 7 pro machine as a normal user
goes to the network and opens the pdf.  makes changes and tries to save and it says another user has locked it.  When I check the server no user has that file open.  restarted the client machine but no luck.  
I am stumped because it keeps happening on several other files on a random basis.  I was reading about oplocks but dont know if that would change anything.  Please help.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Users need "full control" access to the directory. Because adobe will want to delete the temp file before saving. So just read/write will not work.

Right click on the directory, properties, security tab, select user, and Allow full control to that user, or a user group.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ankur1234Author Commented:
they have modify permissions on the directory.  Is that not good.
ankur1234Author Commented:
This is exactly what is happening except the client is a windows 7 machine
"File Lock or Access Denied Error Message When You Save Files Over the Network"

CompTIA Cloud+

The CompTIA Cloud+ Basic training course will teach you about cloud concepts and models, data storage, networking, and network infrastructure.

Use Sysinternals Process Explorer to find out what's locking the file. Select "Find handle or DLL" and type the filename and you'll find out what's locking the file.
ankur1234Author Commented:
But nothing is locking the file.  If i am on the server as administrator I can move the file, delete the file or even modify the file, but I cannot do the same when I am logged in as the  user from a windows 7 client machine, i mean even if i am logged in as the admin.  The file has full modify permissions for all the domain users.  
ankur1234Author Commented:
This gentleman's comment gave me ideas to try multiple solutions.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2008

From novice to tech pro — start learning today.