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SBS 2003 Outlook Web

I have an SBS 2003 server and Outlook Web isn't working.  I have checked my firewall settings and everything checks out fine.  A very strange problem I noticed is when I attempt to access OWA internally by ipaddress/exchange I get a login prompt and can login to OWA as any user.  If I access OWA internally via servername/exchange it automatically logs me in as administrator.  Not sure is that has anything to do with why we cannot access OWA from the outside.   I am hoping for an easy fix.  Please send suggestions - Thank you!
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Suliman Abu Kharroub
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First thing, to solve problem internally. do you log out before try yo log on again ( log out not only close the browser)?.

for external, do you have a correct mapping for domain name, for example do you have dns A record "mail.doamin.com" points to your public ip address, and the firewall forwards the traffic to mail server ?
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Olaf De Ceuster
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Sulimanw - yes.  Exchange is receiving emails with no problem.  I can ping the public IP by mail.domain.com and I know smtp is forwarding properly via firewall rules because email is making its way into user inboxes.  Logging out of owa internally is not the issue.  
What is the error message you got from external ?

what is the authentication methods enabled on OWA virtual directory on IIS?

Does OWA log on as administrator even when you logged on to windows with domain user ?
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My tech guy just informed me that this server is not runnign SBS 2003 but rather 2003 standard and has exchange installed on it.  

Sullimanw - as per your last question, I am not sure where I am supposed to be looking in IIS
Sorry, the OWA virtual directory is named exchange on exchange 2003, so on exchange virtual directory properties. authentication tab.

 
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Enable anonymous access is unchecked.  Integrated Windows auth is checked and basic authentication is checked.
Are you accessing it externally using https or http? Are ports 443 and/or 80 forwarded through the firewall?
If you browse to the external ip/name without the /exchange do you get the iis default page? As others have said, if it works internally but not externally then almost certainly firewall issue.
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