Configure FTP on SUSE Linux 11 server

I have SUSE Linux 11 server enterprise edition can't get it operational well with FTP as it gives me the folowing message. current restricted directory is /
so I can not use get command as it gives me permission dnied.

Can you please advice how I can sort this problem out.
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Is it possible to get log from FTP server site?
Mostafa_ElSadekAuthor Commented:
here it is down the log messages regarding FTP connection:

Dec 28 15:24:25 fen23g pure-ftpd: (?@ [INFO] New connection from
Dec 28 15:24:26 fen23g pure-ftpd: (?@ [DEBUG] Command [user] [sage]
Dec 28 15:24:27 fen23g pure-ftpd: (?@ [DEBUG] Command [pass] [<*>]
Dec 28 15:24:27 fen23g pure-ftpd: (?@ [INFO] sage is now logged in
Dec 28 15:24:38 fen23g pure-ftpd: (sage@ [DEBUG] Command [cwd] [/sage/v7.1/ftp]
Dec 28 15:24:38 fen23g pure-ftpd: (sage@ [INFO] Can't change directory to /sage/v7.1/ftp: No such file or directory
Do you have rights in directory /sage/v7.1/ftp to access for user sage?
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Mostafa_ElSadekAuthor Commented:
yes I gave User Sage 777
Mostafa_ElSadekAuthor Commented:
Also Sage user is the Owner of the directory
Any firewall? If yes please disable it to check if it is reason. The reason can be active ftp.
Mostafa_ElSadekAuthor Commented:
The firewall is disabled already?

That is why I'm confused ...!
Sage is the owner of the directory
and I gave to to this directory permissions 777
and firewall is disabled.
So what is the problem ?

Please advice
Strange... You can try to change active ftp to passive but if you don't have any firewall in server and client, that it probably will not help.

No mistakes in ftp path?

Please show:
ls -l /sage/v7.1/ftp
ls -l /sage/v7.1
ls -l /sage

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Mostafa_ElSadekAuthor Commented:
I didn't get the right answer till I rebuild the whole server again to save time.
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