Looking for some assistance here. I called MS about this issue, and was told I need root cause analysis which is an extraordinary amount of money that I simply cannot afford.
It was brought to my attention that several days of email had disappeared from the Big Bosses mailbox. Upon review I was able to locate the missing messages in Recover Deleted Items in Outlook 2007. Initially I thought it was due to a missed click or some other user error, but the same problem has reoccurred.
The call to Microsoft was a giant waste of time, there is no way to read exchange logs, which I am very surprised about, and auditing the mailbox will only provide access logging. How can I track the deletion of messages?
We are using Exchange 2003 SP2
Outlook 2007 (2 to 3 instances at a time)
Entourage 2008 (up to 2 instances)
Blackberry (via BES server)
Ipad (via active sync)
If I can provide further information pls let me know