Link to home
Create AccountLog in
Avatar of pliego86

asked on

How to configure IVR on Cisco Unity Express 8.0.2

Good night gents,

Can someone point me into the right direction on how to configure the IVR functionality for a Cisco Unity Express 8.0.2

I already have the prompts recorded.

Thank in advanced!

Avatar of SkykingOH
Flag of United States of America image

Unity Express supports auto attendants.  It does not support complex IVR's in the same way as Cisco Contact Center.

This link explains how to configure Auto Attendant on Unity Express:

Avatar of Les Moore
This document gets you straight to the IVR configuration guide

It's the same for 8.x as it is for 7.x
Avatar of mark_06

Are you trying to configure it on a UC500 by any chance?
Avatar of pliego86


No Mark, I was just trying to recover a lost partition, which I think is lost.

Testdisk says that there is an error when trying to write the new partition table. :(
Avatar of Les Moore
Les Moore
Flag of United States of America image

Link to home
Create an account to see this answer
Signing up is free. No credit card required.
Create Account