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unable to delete user profile

I have a user profile on my server 2008 terminal server that i need to delete. when I go into user profile settings in the my computer properties and select the user name the delete button becomes greyed out. I've rebooted the server and it's still greyed out. in the past I would install the user profile hive cleanup from microsoft and it worked really well, but the install fails when i try to install it on server 2008. What can i do to delete the profile on server 2008?

kaskhedikar_tushar

Hello,

Use the microsoft utility delprof

http://www.microsoft.com/downloads/en/details.aspx?familyid=901A9B95-6063-4462-8150-360394E98E1E&displaylang=en

Regards,
Tushar Kaskhedikar

knfitz

ASKER

I downloaded it, but I'm not finding the instructions to know what to type in my command prompt to delete the user profile. I did read that it says it can delete from a remote pc, so i installed it on my windows xp workstation. What do i type in my command prompt to delete the profile on my server?

knfitz

ASKER

OK, I found the instructions and got it to run, but somethignweird happened. when it was going through the list of profiles to delete, the one I want to delete did not come up? what could cause this?

dblaylock0315

Have you tried just going into c:\users and manually deleting the profile folder?

itsmein

have you tried the good old unlocker from c columb? its a great tool - but the original author site is no longer available on the web for some reason.

knfitz

ASKER

I haven't tried the unlocker, is their a way for me to get a copy? also deleting the profile folder doesn't completely delete the profile.

dblaylock0315

You can get unlocker from the link below.

http://download.cnet.com/Unlocker/3000-2248_4-10493998.html

Also, if the folder under the users directory is completely gone then the important(read as screwed up) parts of the profile are gone. You should then be able to remove the entry from the profiles section under the advanced tab.

knfitz

ASKER

I tried to manually delete most of the files in that profile and now I can't log on. is there a service or something that can be restarted so that I don't have to reboot my whole terminal server to allow people to logon again?

dblaylock0315

You can't log on as that user? What error are you getting when you try?

knfitz

ASKER

I can't logon as any user now, it goes to the welcome with a spinning circle and stays there. there's no error message. it's server 2008.

dblaylock0315

So you never even get to the login prompt?

knfitz

ASKER

No, I enter my username and password and then it starts logging in but gets stuck at the welcome and just spins a little circle.

dblaylock0315

Are you on the server's desktop or remoting in?

knfitz

ASKER

I was remoting in but now I'm at the console and it's stuck on waiting for user profile service. I tried to restart that service but it wouldn't stop, it timed out trying to stop. I'm able to connect to the sevices.msc from a different server so I can see the services.

dblaylock0315

Oops. Forgot about that one. Thanks for the reminder. Maybe EE should consider some sort of mechanism for easier communication. It does become cumbersome on occasion to go back and forth through the email notifications.

ASKER CERTIFIED SOLUTION

Justin Owens

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