begearra123
asked on
frequent bsod running win xp
i am experiencing frequent bsod screens on a custom built pc. It is running win xp w/sp3.has a msi k8n neo2 platinum board with a amd opteron dual core processor. The system has 1G ram from 2 512 mb chips. The video card is an evga Nvidia Geforce 6800 ultra.
The error code content is as follows:
IRQL_NOT_LESS_OR_EQUAL
stop #:0X0000000a,(0X8a6c94c4,0
in the evnt id it's 1003.
any ideas on which way to go with this nothing has been change recently or to provoke this type of reaction.
The error code content is as follows:
IRQL_NOT_LESS_OR_EQUAL
stop #:0X0000000a,(0X8a6c94c4,0
in the evnt id it's 1003.
any ideas on which way to go with this nothing has been change recently or to provoke this type of reaction.
johnb6767
Most likely a driver causing the problem.... Do you have any DUMP files in c:\Windows\MINIDump you could please post here?
BlueScreenView v1.30 - View BSOD (blue screen) crash information stored in dump files.
http://www.nirsoft.net/utils/blue_screen_view.html
If you would like to see if it finds anything... Might not be 100% conclusive though, but might get pointed to the right direction.....
http://www.nirsoft.net/utils/blue_screen_view.html
If you would like to see if it finds anything... Might not be 100% conclusive though, but might get pointed to the right direction.....
ASKER
here is a copy of the dump file.
Mini122610-03.dmp
Mini122610-03.dmp
Agree with JohnB. Need to configure the machine for a kernel memory dump. Once you have a dump file (%SystemRoot%\Memory.dmp by default), use BlueScreenView to see which driver/process was loaded into memory at the time of the bluescreen. More than likely it will point you to the culprit (video drivers, network drivers, antivirus, and storage drivers tend to be common culprits).
http://support.microsoft.com/kb/254649
Click Start, and then click Control Panel.
Click Performance and Maintenance, and then click System.
On the Advanced tab, click Settings under Startup and Recovery
Under "Write Debugging Inforamtion" select Kernel Memory Dump.
For "Dump File" choose the location where you want to write the file.
Next time it bugchecks, grab that file and view it using BlueScreenView.
Post the results here
http://support.microsoft.com/kb/254649
Click Start, and then click Control Panel.
Click Performance and Maintenance, and then click System.
On the Advanced tab, click Settings under Startup and Recovery
Under "Write Debugging Inforamtion" select Kernel Memory Dump.
For "Dump File" choose the location where you want to write the file.
Next time it bugchecks, grab that file and view it using BlueScreenView.
Post the results here
The dump points to HAL.DLL. This is a common issue in XP and could be one of a handful of things. Unfortunately, you're going to need to follow this Microsoft article step-by-step:
http://support.microsoft.com/kb/314063
Also, if you recently installed new hardware, software, or drivers...I would first start there.
http://support.microsoft.com/kb/314063
Also, if you recently installed new hardware, software, or drivers...I would first start there.
ASKER
this seams to point to hal.dll is there a way to overwrite this.
ASKER
I will test these and get back to the community. Thank you
You don't want to overwrite the HAL. The DLL referenced isn't really the culprit...don't mess with it or you'll have much bigger issues. In short, that particular memory dump doesn't tell us a whole lot. If you want to resolve the issue, you'll need to systematically test a number of items (all mentioned in that MS article) one at a time.
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ASKER
thank you very much I did uninstall the Nvidia ide and sm bus controller. The seems to have solved the problem it ran for over 14 hours and no bsod.
thanks again
thanks again