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Problem - Print spooler

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Last Modified: 2012-06-27
Hello,

I am facing issues with my printer, on another network. I'll explain situation;

We have a terminal server in the datacenter connected with draytek router
Our office has also a draytek router and some client pc's and printers.

We connect from the office to the terminal server to do our work.
We made up a VPN connection between our Office and the datacenter with Drayteks
That always works. but I configured the printer on the office, with the terminal server.

At night we shut off complete power in the office, so also printer goes down.
Whenever we start up in the morning printing doesn't work. from the terminal server.

When I print locally in the machine in the office (to the network printer) all works.
When I ping from Terminal Server in datacenter, works.
But printing doesn't work.

When I restart Print spooler, it works again!

So my guess is, when printer is shut off (at night cause of power down) then the spooler gets a time-out (only to that printer, cause others are working fine!) cause he cannot connect to printer for a long time. And when I restart spooler, I give a push.

Is there something like a time out, where I can say, for print spooler, check every hour if printer comes online?

Long story, but I hope there is something like that, I cannot find anything on google!

Regards,

HD Services
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