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Calling International from Cisco Unity Express gets fast busy

Hi,

Just got a new client and when they try to call International from their Cisco Unity Express system we get a fast busy.
Verified with ISP and Phone provider long distance is enabled they say its someting with our routing tables.
Cisco unity express version is 7.1
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btny
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ASKER

In my Restriction tables under System > Restriction Tables it is

Call Pattern - *
Allowed - Yes
Do you mean Unity Express or Call Manager Express?
Unity express is the voicemail part. Are you trying to forward a call from an auto attendant or simply dial out from a handset?

If it's a call from a handset, then please post the dial peers from your config that relate to your carrier.
Is it a VoIP call or a postpone you're making?

Mike
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What kind of PSTN connection do you have? PRI? SIP?
It does sound like a dial-peer issue. If you have a PRI, you might need to add:

interface serial 0/2/0:23
 isdn map address 011.* plan unknown type unknown
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btny
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Can you share with us what the resolution was?
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ASKER

No other solutions worked had to call Cisco