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wayneh13

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Imbedded YouTube videos are not playing

I am at a client computer. I just updated Flash & Java to the most current versions. I can now play videos at the youtube site. However, when I try to play an imbedded youtube video at a website, I get the following error:
"An error occurred, please try again later."

Pretty informative, eh? ALL COOKIES ARE ENABLED. Any ideas what the problem could be?

Thanks.
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kuzmanovicb
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what browser do you use?
can you try chrome / firefox / opera?

Best regards
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wayneh13

ASKER

The client uses Internet Explorer 8. They will not use another browser.
does the compatibility button helps?
No. I have tried them and there is no difference.
SOLUTION
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kuzmanovicb
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The videos work in Chrome.
of course they are working in other browsers. IE has many bugs and wrong-interpretation of html/css code. This is why chrome / firefox / opera are better and so popular.

If you tried to delete ie cache, restart browser and still no embed video working you can try to set ie security to it default state.
press ALT and go to Tools / Internet options / Security and press Reset all zones to its default state

After that go to Advanced tab and click on Reset Advanced settings button

Best regards
ASKER CERTIFIED SOLUTION
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ok, ie is not that bad. Delete cache did the work.

Best Regard
quotation of closing request and autors reasons:
1. "There is no cache in Internet Explorer" - Internet Explorer has cache, the site data stored on local computer is called cache.
2. Author mentioned cookies and looked like hes familiar with basic terminology so I didnt go in to what is cache, If he told that he doesnt know how to delete cache I would answer: press ALT go to Tools / Internet options click Delete button in Browsing history part, cookies are selected by default
3.  "There are files that are stored for different functions, such as history, temporary files for loading graphics faster, cookies, etc" - yes, this is that cache that doesnt exist

Yes I object to autors closing request because of that the 3 reasons I given.
I don't agree. I didn't like your communications from the start. I tagged this question with Internet Explorer 8, yet the first question you asked was "What browser are you using?".

It was clear from the way I communicated that I'm not a novice user, yet you were just throwing things at the wall and seeing what stuck. It didn't seem like you were familiar with this problem -- "Have you tried compatibility?". I had already been through much of this troubleshooting.

It doesn't cost me anything to give points, but I think you only deserve half of the points. The real key was when I went to another computer and tried IE8 on that computer, which was not your suggestion, but my own troubleshooting. That's when it became clear that it was an issue with IE8 that was specific to this computer, which then points to the profile and temporary files, such as cookies. I didn't want to delete all the cookies as this user has many that hold login information and he didn't want me to do that. So, I found the specific cookie for this site, deleted it and the problem was resolved.
The first question was about browser, did you try any other browser.
You are right in a way and if I offended you in any way while trying to help you than I am sorry for that.
I was trying to help you as fast as I could because you sad that you are at client computer, so pardon my english I didnt use google translator as much as I probably should.

Best Regards
All,
 
Following an 'Objection' by kuzmanovicb (at https://www.experts-exchange.com/questions/26709112/Automated-Request-for-Review-Objection-to-Split-Q-26708998.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed as originally requested by the Author.
 
 
Thank you,
 
_alias99
Community Support Moderator