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rdare23

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Outlook freezes when opening the Deleted Items folder.

I have user who is using a Outlook 2007, and when she goes to open her deleted items folder, Outlook will got not responding and never changes.  I have removed all 21000 items from the folder.  I have created a new email profile with same results, and when I pull her mailbox from another user's Outlook session I see a pause but the Deleted items folder pulls up.  The user is on a terminal server and we do not cache the emails so there is no pst or ost file to be corrupted.  Suggestions please
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Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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Try to delete the Deleted Items folder using MFCMAPI
Avatar of rdare23
rdare23

ASKER

outlook.exe /cleanviews worked.  Thank you so much.