Link to home
Create AccountLog in
Avatar of lucifer82
lucifer82Flag for Hong Kong

asked on

Disabled & Hidden Accounts and email

Hi guys this is very similar but slightly different to what's in the knowledge base from what I see.

I have a user who has been disabled with email forward configured.

Internal email that has been sent to that address are forwarded to the forwarder. Howerver if I try to send email from external address such as gmail it gives me a bounce say that

550-Invalid recipient

Is this because that the address is hidden on exchange?

I have Exchange 2007
Avatar of Chev_PCN
Chev_PCN
Flag of South Africa image

Hiding a mailbox hides it from the GAL, and also masks it from non-local email systems.
A foreign mail server will send a query to validate the destination email address, and if it's hidden, then your system will return a "not found" response.
This article tells a different story:
http://www.msexchange.org/tutorials/User-Groups-Distribution-List-Contact-Management.html
Maybe check the mailbox properties & verify the SMTP addresses associated with it. Possibly the mail from outside the organisation is using a different one.
ASKER CERTIFIED SOLUTION
Avatar of lucifer82
lucifer82
Flag of Hong Kong image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.