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Remote Desktop Solution

Hi,
I have an elderly aunt that struggles with computers.  I am looking for a Remote Desktop solution that is extremely reliable and will allow me to log-in and demonstrate things, help and support anything.

I can use the likes of DYNDNS and in the past I have used VNC, however I am dubious about it as once I sat infront of my PC and watched someone trying to login to my computer.

Any ideas?

I am using Windows 7 and she is using Windows XP Basic

Thanks
A.
ASKER CERTIFIED SOLUTION
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Krzysztof Pytko
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If you already know vnc, why not continue using it but encrypted? Ultr@vnc offers encryption (called dsm plugin) - without the plugin and right keyfile, no one will get in. Once setup, your aunt will not have any trouble using it.
Hi,

Maybe you could try Microsoft RDP. It has some sort of encryption, so it's a bit more secure than VNC, although the version usually found in XP (without network level authentication) is still vulnerable. Please see the official howto:
http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

If it's still not secure enough (you can never be paranoid enough), you might set up a VPN and connect to rdp through the VPN.

gsx1022
WebEx is another good choice.  While it is not free, it is very easy for end-users to get connected with tech support.
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bijayswain

My chhoice is Team Viewer. try it.
Team Viewer is easy, free and efficient.
http://www.teamviewer.com/index.aspx
Easiest way is Logmein Free as already mentioned
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ASKER

Thanks everyone for the quick and informative responses.  I have looked at all the recommendations and LogMeIn wins hands down.  Wow.... what a product/service!  Gone for the Pro Version