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Microsoft Outlook 2010 will no longer receive email as it comes in.

I have an Outlook 2010 user who no longer receives emails as they come in. I had to schedule an automatic send/receive for every 1 minute, as a workaround. The only recent change to her Outlook 2010 was a new MailBox was added, for viewing. to do this I went to the mailbox in Exchange 2007 and gave her admin rights to it, then back to her outlook profile and set it up so she could view it.
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Brian B
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