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PrasadSKLN

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Precautions to be taken during uninstallation followed by reinstallation of MS CRM for Outlook


I am going to control panel to uninstall MS - CRM for outlook, i want know the precautions or steps to be taken for proper re installation, apart from removing MS CRM program in control panel must i look any other places for removing MS CRM for outlook componenets already installed?
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Feridun Kadir
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If you installed the offline version then you should also consider removing SQL Express (CRM).

Are you trying to solve a particular issue by uninstalling and then re-installing?
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PrasadSKLN

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Yes , during first installation of MS CRM for outlook it went on properly, during re installting MS-CRM prompts me to install roll up 7, after installing Roll up 7 i could not able to open Microsoft outlook at all, it gives me some error.
I am struggling on this roll up 7 issue could you help me on this issue
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Feridun Kadir
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Hi,

But in our client place we are testing Roll up 14 in the development environment ,till it is finalized we have to install only Roll up 7 in the users systems