Link to home
Create AccountLog in
Avatar of joelahale
joelahaleFlag for United States of America

asked on

Outlook 2007 prompting for Password / Exchange 2010

Outlook 2007 keeps prompting for credentials after installing Exchange 2010.

The  user account was resolved by Exchange but wont take the log in credentials

I can log in via OWA just fine.

Thanks
Avatar of mildogz
mildogz

Is office 2007 still installed? if so uninstall outlook 2007, you can still keep using the rest of office 2007. but having outlook 2007 and outlook 2010 will cause problems as you can see.
Check out dmazter's article on this issue...it's usually a certificate problem but he has a great tutorial here for resolving it:

https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html
Also, go to the account settings -> More settings -> Security -> make sure the encryption check box is checked
ASKER CERTIFIED SOLUTION
Avatar of Glen Knight
Glen Knight
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of joelahale

ASKER

Thanks did  the trick