Link to home
Create AccountLog in
Avatar of RickEpnet
RickEpnetFlag for United States of America

asked on

From address on a Blackberry

I have the reply address set to a normal email address and if you click reply in outlook to an email that comes from a BB you get the correct email address but in the from field it show

srs0=zqppfm=uc=sprint.blackberry.net=xxxxx@srs.bis.na.blackberry.com

Is there any way to have the From Field to show the same address as the reply?

Blackberry using POP3.
Avatar of -jonny-
-jonny-
Flag of United Kingdom of Great Britain and Northern Ireland image

Have you tried modifying the reply-to address from the device using the email setup wizard? You can also do it from the BIS website as well. That might trigger the device to send the correct reply-to address.
Avatar of RickEpnet

ASKER

Maybe I was not clear on that sorry yes the Reply email address is set to a normal email address in the setup wizard. This is why when you hit reply it gives you the correct email address.
ASKER CERTIFIED SOLUTION
Avatar of -jonny-
-jonny-
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Yes all Outlook but it seems to be only when sending to external addresses.
Or should I say external domains.
It appears that when you send email internally, your email servers are handling the exchange. However, for email going to external domains, it appears that your carrier, which appears to be Sprint, is handling enough of the exchange that it is adding that line to the email headers. You can check with your carrier to confirm.
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account