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Thanks, that is the answer, although I find it very curious. <br />
<br />
Apparently, I have to tell ACT to allow files to be attached to the database, even though I don't actually want to do that. I merely what to attach a file to an outgoing email.
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Thanks, that is the answer, although I find it very curious.

Apparently, I have to tell ACT to allow files to be attached to the database, even though I don't actually want to do that. I merely what to attach a file to an outgoing email.

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I've created an email template in MS Word and can successfully send mail merge emails. However, the <i>Add</i> button is disabled in the wizard dialog shown below.<br />
<br />
Why can't I add an attachment to my mail merge? Is there an option setting somewhere to enable this choice?<br />
<br />
thanks...<br />
<a href="https://filedb.experts-exchange.com/incoming/2011/01_w02/386541/mail-merge.jpg" target="_blank" class="file-inline" title="mail merge wizard dialog 4 of 6 (60 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>mail-merge.jpg</a>
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mail-merge.jpg

I've created an email template in MS Word and can successfully send mail merge emails. However, the Add button is disabled in the wizard dialog shown below.

Why can't I add an attachment to my mail merge? Is there an option setting somewhere to enable this choice?

thanks...

Can't add attachment to mail merge in ACT2011

Act! (previously known as Sage ACT!) is a customer relationship management (CRM) software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users. Act! features include contact, company and opportunity management, a calendar, communication tools, the ability to track prospective customers, "dashboards", reports, and the ability to synchronize data from other applications or other Act! users over the web.

Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization, including businesses, schools, interest-based user groups, clubs, charities, or governments. Services provided by enterprise software are typically business-oriented tools such as online shopping and online payment processing, interactive product catalogue, automated billing systems, security, enterprise content management, IT service management, customer relationship management (CRM), enterprise resource planning (ERP), business intelligence (BI), project management, human resource management (HR), manufacturing and supply chain management, enterprise application integration (EAI), and enterprise forms automation. Enterprise software is often available as a suite of customizable programs that require specialist capabilities.