VNC unable to connect to host: Connection timed out (10060)

Hi

I have installed vnc server on my local pc in the office and have installed the viewer on my home laptop but when i try to connect i get the error message unable to connect to host: Connection timed out (10060).  When I try to ping my pc at work the request times out...

I have set vnc as exceptions in the firewalls on both pc and laptop

Does anyone have any ideas for me ?

Many thanks
apg071Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

BobintheNocCommented:
How exactly are you trying to connect?  Are you specifying an IP address or Hostname?  Typically, there'd be a firewall on your work network, and within the firewall, there'd have to be a configuration that maps a public IP address to the internal private IP address scheme---aka Network Address Translation.

Without a NAT entry, there's little hope, unless you're establishing some sort of VPN connection first?

0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
apg071Author Commented:
i am connecting via ip address

i dont want a vpn can you advise how i go about setting a nat entry ?

Thanks
0
Reece DoddsCommented:
On the PC's using VNC server and client, you need the ports unblocked (normally 5900) and the vncviewer app allowed (for client).

On the office firewall, you will need to create a port forward to route the traffic to your office PC (which will need to have a static IP on the LAN). To do this, try www.portforward.com, it has many walkthroughs for all types on routers/firewalls and many many programs.

PS.  For this connection to stay accessible always, your gonna want the office internet IP to be static too.
0
Rowby Goren Makes an Impact on Screen and Online

Learn about longtime user Rowby Goren and his great contributions to the site. We explore his method for posing questions that are likely to yield a solution, and take a look at how his career transformed from a Hollywood writer to a website entrepreneur.

dean_doddCommented:
you might want to try http://www.logmein.com  instead of VNC, its much easier to setup.
0
apg071Author Commented:
Thanks for your suggestions, i think I will continue with VNC for now as its free but if I have no luck I may well rever to logmein.

0
dean_doddCommented:
Logmein does have a free product to, you only pay for the advanced features like file copying etc, the basic remote control feature is free.
0
apg071Author Commented:
Oh I see, I will investigate this further.  Thanks for the advice !
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Remote Access

From novice to tech pro — start learning today.