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Can you check if firewall is blocking the port 1494?
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Can you check if firewall is blocking the port 1494?

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Check your Web Interface edit secure access --&gt; Specify Gateway Settings --&gt; Uncheck Session reliability.
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Check your Web Interface edit secure access --> Specify Gateway Settings --> Uncheck Session reliability.

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I have a user logging in from home with a MAC version 10.4. &nbsp;When user attempts to connect to citrix application, user receives &quot;SSL Error 29: Socks 5 handshake failed&quot;. &nbsp;We have installed latest citrix plugin. &nbsp;Any idea what might be &nbsp;causing issue?
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I have a user logging in from home with a MAC version 10.4.  When user attempts to connect to citrix application, user receives "SSL Error 29: Socks 5 handshake failed".  We have installed latest citrix plugin.  Any idea what might be  causing issue?

CItrix SSL Error 29: Socks 5 handshake failed

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.