troubleshooting Question

Exchange 2010 Free+Busy Errors, Event ID 14031

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cmacklesFlag for United States of America asked on
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Our organization is using Exchange 2010, migrated from Exchange 2003. Everything *appeared* to have migrated over with the exception of the public folder replicas. We have about half of our clients using Outlook 2007 and the other half using Outlook 2003. Events keep getting logged to the mail server indicating our Outlook 2003 users do not have a freebusy public folder.


Log Name:      Application
Source:        MSExchangeMailboxAssistants
Date:          1/18/2011 4:18:17 PM
Event ID:      14031
Task Category: FreeBusy Assistant
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mail1.domain.org
Description:
Unable to find freebusy public folder: EX:/o=First Organization/ou=First Administrative Group on the server: mail1.domain.org for the user: User Name:8a0fe0f2-5359-4a48-8d8e-4ae2bd2058a8:d7ca383a-ab6c-4f39-9fc4-628ca00871ff:tbc-mail1.thebloodcenter.org with legacy DN: /o=First Organization/ou=First Administrative Group/cn=Recipients/cn=username
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeMailboxAssistants" />
    <EventID Qualifiers="49156">14031</EventID>
    <Level>2</Level>
    <Task>15</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-01-18T22:18:17.000000000Z" />
    <EventRecordID>19734</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mail1.domain.org</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EX:/o=First Organization/ou=First Administrative Group</Data>
    <Data>mail1.domain.org</Data>
    <Data>User Name:8a0fe0f2-5359-4a48-8d8e-4ae2bd2058a8:d7ca383a-ab6c-4f39-9fc4-628ca00871ff:tbc-mail1.thebloodcenter.org</Data>
    <Data>/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=username</Data>
  </EventData>
</Event>

The Exchange 2003 server has been fully decommissioned and is permanently offline. There is no way for us to bring it back up.

Trying to create replicas in the Public Folder Management Console doesn't work (understandably) since the old mail server does not exist and cannot be connected to. Is there a way to clear up this issue?

Server mail1 has Hub Transport, CAS, and Mailbox roles. Also has public folders, OAB generation, and is on a member server, not a domain controller. It is running on 2008 R2 Enterprise, Exchange version is 2010 Enterprise.

I was told by one of my engineers that public folders had "stopped working" on the old mail server a long time ago, but never mentioned it until recently. I'm not sure what was meant by that, but everything seems to have come over to Exchange 2010 just fine. I believe I shouldn't ignore these errors since one or more of them may try to use the Out Of Office assistant and get slapped with an error message, so I'd like to get rid of this problem before it becomes a problem.
ASKER CERTIFIED SOLUTION
Narayan_singh
IT Engineer

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