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Internet Explorer 8 will not display certain images on my eBay site.
Hi,
I have just creted an ebay shop. Â I uploaded a first set of images fine and was able to view them from IE8 (8.0.6001.18702) and Firefox 3.6.13.
I then created a new set of images that included my shop logo and uploaded them. The images were actually smaller the second time around so I dont think size is an issue.
This time a couple of friends contacted me to say they were unable to see any images on any of my listings. Â When I looked into it, the images were still viewable under Firefox but not IE8.
I contacted eBay support but they said it is not their problem as it is a problem with the browser.  I have just tried to contact Microsoft support but I think I am going to have to pay a  fee as I cant find anything on the support pages.
Any help would be greatly appreciated
I have just creted an ebay shop. Â I uploaded a first set of images fine and was able to view them from IE8 (8.0.6001.18702) and Firefox 3.6.13.
I then created a new set of images that included my shop logo and uploaded them. The images were actually smaller the second time around so I dont think size is an issue.
This time a couple of friends contacted me to say they were unable to see any images on any of my listings. Â When I looked into it, the images were still viewable under Firefox but not IE8.
I contacted eBay support but they said it is not their problem as it is a problem with the browser.  I have just tried to contact Microsoft support but I think I am going to have to pay a  fee as I cant find anything on the support pages.
Any help would be greatly appreciated
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Hi, Could you possibly post a link to the shop so i can see what happens??
Thanks
Thanks
Hi,
The pictures with the company logo are on this link here:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=260720590685
As you can see if you view with Firefox it is ok, but with IE8, no images appear.
If you take a look at my shop, you can see the listings on which I have reloaded the original images work in IE8, the one with the logo doesnt though.
http://stores.ebay.co.uk/mojojo
The pictures with the company logo are on this link here:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=260720590685
As you can see if you view with Firefox it is ok, but with IE8, no images appear.
If you take a look at my shop, you can see the listings on which I have reloaded the original images work in IE8, the one with the logo doesnt though.
http://stores.ebay.co.uk/mojojo
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Web Browsers
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Questions
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Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.