Solved

Email count management dashboard

Posted on 2011-02-10
3
551 Views
Last Modified: 2012-05-11
A sales manager wants to include in his management dashboard the number of emails sent and received and the number of contact items added by his sales people. He also wants the phone call count, but that's another matter.

I don't think there's anything off the shelf that'll accomplish this in an Exchange/Outlook environment. I'd greatly appreciate any comments and URLs to any tools or scripts that may be purchased to see how close I can come to meeting his requirements.
0
Comment
Question by:cwest1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 4

Expert Comment

by:shieldmanagement
ID: 34864042
The easiest way is to copy the logs  of all sent/received emails for those sales people into a excel spreadsheet and use a count formula.  Of course you'll need to do this everytime he wants it.
0
 

Accepted Solution

by:
cwest1 earned 0 total points
ID: 34883830
Disappointing not to get any meaningful answers. This is what I'm now doing. I used SilentMail to automate copies of sent messages being sent to an smtp server, and a parser to grab the emails from drop folders as they arrive and insert records into MSSQL. Now I'll write a .NET web app to select and display.
0
 

Author Closing Comment

by:cwest1
ID: 34924240
SOlved the issue myself.
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question