Dear learned IT colleagues:
I have a customer who recently upgraded to MS Office 2010. He still has Office 2003 on his computer, as there are some office titles in the older suite that are not in the new suite.
He is using Outlook 2010 for his email client.
When he prints an email message from Outlook, he typically will only get the message header to print. There are some occasions when the print will include the message body, however, that is the exception and not the rule.
Other apps print just fine (i.e. Word, Excel, webpages, etc).
I have found nothing written about this, or any reported bug. Any suggestions?