Solved

Trouble loading drivers for HighPoint 4320 RocketRAID to ESXi server

Posted on 2011-02-10
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Last Modified: 2012-05-11
I currently have ESXi 4.1 installed to a USB drive. I am trying to get the machine to see my RAID which is running on a HighPoint 4320. What do I do in order to be able to see the RAID? I obviously know that I need to install the driver somehow, but I'm not sure how to go about doing that.
Thanks!
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Question by:aando
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LVL 120
ID: 34864527
As this card is no listed on the HCL ESXi 4.1 will not support it directly.

It should be possible to embed this driver into ESXi 4.1.

I cannot discuss this further on EE, as it requires modifying VMware Source code, I'm afraid, which is in breach of EE guidelines and VMware EULA.

Check the White Box HCL for details

http://www.vm-help.com/esx40i/esx40_whitebox_HCL.php

Also check the Vmware Community Forums.

See a previous EE post on specifics that should help you:

http://www.experts-exchange.com/Software/VMWare/Q_26476179.html
As well as here:
http://www.vmguru.nl/wordpress/2010/03/add-additional-drivers-to-esxi/

but rememeber this is not on the HCL.
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LVL 120
ID: 34864547
I do apologise it's listed on the HCL for ESX / ESXi 4.1

    * 1. rr272x_1x version 1.0
    * 2. hptiop version 1.6
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LVL 120
ID: 34864575
RR4320 is listed on the HCL, ESXi 4.1 when starting should pick-up automatically this storage contoller, does it appear in the Storage section when looking with the vSphere GUI Client?
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LVL 120
ID: 34864590
the drivers are already included in ESXi 4.1.
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LVL 120
ID: 34864646
this is how you do it:-

looks like the drivers are not included, you need to download drivers and following the instructions in the pdf below:-

http://www.support-highpoint-tech.com/Main/RR3xxx_4xxx/Vmware/vmware-esx-hptiop_400-v1.6.tar.gz

http://www.support-highpoint-tech.com/Main/RR3xxx_4xxx/VMware/RR4xxx_driver_installation_vmware4.pdf
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Author Comment

by:aando
ID: 34864933
When I read the document it states something about offline-bundle.zip. I don't see this located on the driver cd. Any idea on what that is? Thanks for your help.
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LVL 120
ID: 34865019
it's on the cd in the folder offline-bundle.
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Author Comment

by:aando
ID: 34865058
There is not an offline-bundle folder on the CD. Downloaded the same PDF earlier but thought I might be off base since the CD doesn't include this file. Maybe I need to try and find another copy of the software?
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LVL 120
ID: 34865089
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Author Comment

by:aando
ID: 34865201
Ok... I didn't have anything on my computer to read that type of file. I now can see inside the file and I can see the offline-bundle. However, I'm still not following on how to get this transferred to the ESXi host. I'm sure this is a simple process but it isn't registering... Thanks agian.
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LVL 120
ID: 34865325
the easiest way is to use Veeam FastSCP or WinSCP to upload the offline-bundle.zip file to your ESX server /tmp folder.

http://winscp.net/eng/index.php

http://www.veeam.com/vmware-esxi-fastscp.html

have you enabled your Server for SSH access?
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Author Comment

by:aando
ID: 34865556
Awesome... I got the offline-bundle.zip uploaded to the temp folder of the ESXi server. Thanks for the hint on using winscp. I'm horrible at the whole command line stuff. Now that I have it in the temp, what do I need to do in order to get it to see the raid. Sorry for being so ignorant on this but this is my 1st rodeo. Thanks for hanging in here with me...
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LVL 120
ID: 34867709
1. Shut down all VMs.
2.Put the Server in maintenance mode from the GUI.
3.Login into ESX server via SSH

(sorry command line coming here)

4. Navigate to the /tmp directory.
5. cd /tmp
6. esxupdate --bundle=offline-bundle.zip update –-nosigcheck

(make sure you've got the correct offline-bundle.zip name

8. restart ESXi 4.1 server.
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Accepted Solution

by:
aando earned 0 total points
ID: 34951707
Found out from HIghPoint that ESXi 4.1 doesn't work with this card, only 4.0. I'm going to send it back and try another card.
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LVL 120
ID: 34953714
it's listed in the HCL.
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Author Closing Comment

by:aando
ID: 34990717
The Raid Card doesn't support ESXi 4.1.
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