I have a user who uses clip art frequently for her role in our organization. She's using Outlook 2007 running on Windows XP Pro. I have installed the clip art featur of Office for her and it works fine in all applications except Outlook. In Outlook she can insert clip are into a message only if she is replying or forwarding a message. When she creates a new email the clip art button on the Insert ribbon is grayed out. Her default email format is HTML and I verified that new messages are being composed in that format. Any ideas how to fix this issue?