Solved

Can't insert clip art into a new email message

Posted on 2011-02-10
4
3,203 Views
Last Modified: 2012-05-11
I have a user who uses clip art frequently for her role in our organization.  She's using Outlook 2007 running on Windows XP Pro.  I have installed the clip art featur of Office for her and it works fine in all applications except Outlook.  In Outlook she can insert clip are into a message only if she is replying or forwarding a message.  When she creates a new email the clip art button on the Insert ribbon is grayed out.  Her default email format is HTML and I verified that new messages are being composed in that format.  Any ideas how to fix this issue?
0
Comment
Question by:EKSH-Tech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 31

Expert Comment

by:Helen Feddema
ID: 34865091
This might be a security issue.  Check the Macro Security for Outlook, and make it lower if necessary.
0
 
LVL 13

Accepted Solution

by:
BCipollone earned 100 total points
ID: 34865394
If you already made sure that HTML is enabled then try this:

Click the Office button, on the bottom right click Editor Options, Advanced... Go through this and see if you have "Show drawings and text boxes on screen" checked. Uncheck Show picture placeholders. The only other suggestion I have; be certain your blinking cursor is in the message body. If you have your cursor in the To or Subject the clipart won't be active.


Resource: http://boardreader.com/thread/INSERT_CLIPART_OPTION_GRAYED_OUT_IN_2007_cwtp__e07c2fc9-10d6-4cb1-a606-6ae98228ce55.html
0
 
LVL 13

Expert Comment

by:BCipollone
ID: 34865419
I am also curious as to whether you have multiple versions of office installed on that computer
0
 
LVL 1

Expert Comment

by:Cats_Eye
ID: 34870081
I know this sounds like a silly question, but, is the cursor in the email body?  Sometimes a user is in the "To" field and the icon will then be grayed out.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question