Solved

Outlook 2007 Change Calendar Time Zone causes Out of Memory Error or System Resources error notification

Posted on 2011-02-10
4
7,294 Views
Last Modified: 2012-05-11
Migrated from inhouse Exchange 2007 environment to a Hosted Exchange 2010 provider.   A number of users are now receiving 2 errors from Outlook. The first notification is "Change Calendar Time Zone A change has occured. Appointments,meetings and reminders will be updated" which is followed by an error notification "Out of Memory or System Resources. Close some Windows or Programs and Try again"

I have troubleshooted the memory error and the machines it occurs on do not have any problems with memory or running out of virtual memory, or space.  I was able to reproduce the error within Outlook 2007 by going to 'Tools - Options - Calendar Options - Time Zone - Change Calendar Time Zone - Click OK.'   I have attached a screen shot of the error.  I have checked with our hosted Exchange provider and they have not been able to come up with any solutions to the problem.  

Any help on this problem would be appreciated!  

Outlook out of memory error
0
Comment
Question by:natesampson
  • 3
4 Comments
 
LVL 34

Expert Comment

by:Shreedhar Ette
ID: 34865212
Hi,

Refer this previusoly answered question:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_23782335.html

Hope this helps,
Shree
0
 

Author Comment

by:natesampson
ID: 34866183
Thank you for the reply.  Following the link you provided I performed some additional tests.  
I deleted the profile and created a new one and encountered same problem.  I ran a scan on the OST file and found no errors, ran fixmapi found no problems.  Disabled AV and checked for any addons in Outlook, no problems found.  I did find that switching Outlook to Non-Cached mode did allow me to perform the 'Change Calendar Time Zone' without error.  However, when I switch back to Cached mode and Click it again I get an error.  

The problem we have is that it's not recommended to run Outlook in Non-Cached mode with hosted Exchange.  Outlook will spend far too much time thinking everytime a user select a subfolder or calendar (slowww).

So at this point I need to figure out why Cached mode is causing the Time Zone error and how to resolve it while using Cached mode.  Any additional help would be appreciated.
0
 

Accepted Solution

by:
natesampson earned 0 total points
ID: 34983894
Not a whole lot of help here, but I eventually found the fix.  I was not able to resolve the error, so I had to resort to suppressing it to keep it from annoying users.  To suppress the error you need to add a key to the registry.  

[HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Calendar]
"DisableTimeZoneAutoPrompt"=dword:00000001

Have had not had the error notification occur since this registry change. Hope this helps someone else out there.
0
 

Author Closing Comment

by:natesampson
ID: 35015584
Manged to find a way to suppress the error.  Unfortunately, there was not much help on EE to troubleshoot it.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now