Solved

Outlook 2007 Prompting For Password

Posted on 2011-02-10
9
495 Views
Last Modified: 2012-08-13
Server: 2003 R2 SP2 running Exchange 2007 SP3
Client: Windows 7 professional running Office 2007

I'm having an issue with my Windows 7 clients getting prompted for password in Outlook when off-site. It doesn't matter if they are connected using RPC over HTTP or the Cisco VPN client. If the user enters the password it prompts them again over and over.
0
Comment
Question by:CorpTechLLC
9 Comments
 
LVL 1

Expert Comment

by:RagnarH
ID: 34864842
By default, Outlook anywhere will prompt a user for credentials using the server\username format.
This will not work; the user name must be specified in the domain\username format.

Example: Exchange server is EX2K7, domain is MYDOMAIN.
Outlook will prompt for login to   EX2K7\username.
This has to be changed to MYDOMAIN\username.

Other than that, the most common problems with Outlook Anywhere usually involve the client not trusting the Exchange servers certificates.  Are you using self-signed certificates?  Are these remote computers joined to the domain?
0
 
LVL 12

Expert Comment

by:DarinTCH
ID: 34864925
concur -


if using self-signed...
you can push a cert to all end users PCs/laptops
use GPO to deply or another deployment mechanism
0
 
LVL 1

Author Comment

by:CorpTechLLC
ID: 34865104
I am using a 3rd Party UCC Cert. I'm not having this issue on XP workstations running Outlook 07.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 13

Expert Comment

by:BCipollone
ID: 34865344
Make sure the authentication on that proxy setting is set to NTLM and not basic.
0
 
LVL 13

Accepted Solution

by:
BCipollone earned 500 total points
ID: 34865349
0
 
LVL 1

Author Comment

by:CorpTechLLC
ID: 34910292
I can't even setup a users outlook over VPN or autodiscover on Windows 7. Tried turning off the firewall and have no AV installed.
0
 
LVL 1

Author Comment

by:CorpTechLLC
ID: 34910929
If I do the same process on an XP Pro workstation with Office 2007 it works just fine. Able to setup Outlook and browse fileshares.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35145475
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Read this checklist to learn more about the 15 things you should never include in an email signature.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question