[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Forwarded e-mail missing the e-mail address in the message body

Posted on 2011-02-10
5
Medium Priority
?
688 Views
Last Modified: 2012-06-27
Ok,
I know this sounds strange, but I'm at a loss and could use a little help.

Just moved to an Exchange 2010 server, everything seems to be working fine.

I have a generic mailbox that collects mail and forwards it to another mailbox, which then forwards it to a public folder mailbox.  This is working, the problem lies within the message.  If someone sends us an e-mail to this generic mailbox, our call center would see it in the public folder and respond to it, but they are unable to respond because in the message the "From" is there, but only the name, not the e-mail address.  Help please...

Should I set the up differently now that we are on Exchange 2010?

Thank you.
0
Comment
Question by:paradoxes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 

Author Comment

by:paradoxes
ID: 34865165
Maybe it has something to do with an alias?  But why would it work in Exchange 2003 and not in 2010?
0
 
LVL 47

Accepted Solution

by:
apache09 earned 2000 total points
ID: 34885561
If you recently upgraded to Exchange 2010, Are you also using a New Outlook Client such as 2007 or 2010.
If you are and this Form was used on the Previous Outlook Client, You will need to recreate it in 2010
0
 

Author Comment

by:paradoxes
ID: 34887389
Ok,

I'll look into the forms.  Thanks
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New style of hardware planning for Microsoft Exchange server.
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question