Forward hunt group to another hunt group CME 8.0
Posted on 2011-02-10
I need to setup the phones to operate a certain way and can't seem to get it to work.
Using Callmanager Express 8.0 when a incoming call comes in I need it to ring 4 phones for 3 three rings, if no one picks up the phone in the three rings I need it to ring the original 4 phones plus 4 additional phones.
I have tried to create a parallel hunt group which forwards to a fake ephone-dn which is forwarded to a second parallel hunt group, but I can't get it to forward from the first parallel hunt group to the ephone.
If I call the first parallel hunt group the correct four phones ring. If I call the fake ephone-dn the correct 8 phones ring. Something is breaking down between the first hunt group and the fake ephone-dn.
Here's what I have configured. And if there is a better design to accomplish this, please offer up a suggestion. Thanks for the help!
voice hunt-group 2 parallel
voice hunt-group 3 parallel
label Fake DN for blast group
call-forward all 2299
corlist incoming callLONGDISTANCE