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UPgrading BES 5.0.1 to BES 5.0.2

Posted on 2011-02-10
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Last Modified: 2012-05-11
Hi,

My scenario/topology is as follows:

BAS 1 and BAS 2
BES 5.0.1 Primary and BES 5.0.1 Standby

I want to upgrade it all to BES 5.0.2.

What are the steps/precaustions I should be considering?
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Question by:Amir4u
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Expert Comment

by:stms0n
ID: 34869005
What I would recommend is to backup the BlackBerry Configuration Database first.

Suggest to upgrade BAS1 and BAS2 then the Primary & Standby as the database schema may have changed during upgrade,

Stop all BAS instances
Upgrade BAS1 and BAS2
Stop all BES instances
Upgrade BES primary and then Standby

Hope this helps.


BESAdmin@SMC



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Author Comment

by:Amir4u
ID: 34870786
HI STm,

I did the upgrade as u mentioned and then left office and now when i come back in the morning the webconsole is not opening for some reason....any tips on that ?
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Author Comment

by:Amir4u
ID: 34871427
ok when i put ip instead of name for the webcome address it gets me the page but now when i enter my credentials and press enter it just sits there doing nothing, i press "login" and nothing ...it's not moving at all...
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Author Comment

by:Amir4u
ID: 34871472
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Accepted Solution

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Amir4u earned 0 total points
ID: 34874161
Hi ,



Well by this time I had read some other solutions in this and other forums and followed what some of others having same prob did, I un-installed 5.0.2 and then re-installed it and well I am done with



BAS server 01



BAS Server 02



BES Primary..



till now the webconsole is opening fine and i am alomost ending with the BES standby and will let you know if after that the webconsole is still opening.



It seems that re-installation has solved the problem.



Regards,

Amir.
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Author Closing Comment

by:Amir4u
ID: 34904848
My Solution
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More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

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