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willsherwood

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DSL (AT&T BellSouth) - reboots/resets IP address 4-8 times each day

we're renting and using the existing DSL here.  The frequency of IP address re assignments is driving me crazy (my office server admin code checks/permits where i've signed-in are the permitted HTTP REMOTE_ADDR IP addresses allowed)

Attached is the DSL modem log.  Can you advise me if there's a pattern and what i should complain about to AT&T support.   I'm unfamiliar with DSL logistics (we have business cable-based internet  in our offices)

(Note it's not worth getting a fixed IP addr, we're only here for 2 more weeks)

(Westell Versalink 327W)

thanks

THU FEB 10 07:48:59 2011 CWMP: Final Http Return Code = 204

THU FEB 10 07:48:58 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

THU FEB 10 07:48:58 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

THU FEB 10 07:48:36 2011 Setting System clock to Local time THU FEB 10 07:48:36 2011

THU FEB 10 07:48:36 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

THU FEB 10 07:48:36 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

THU FEB 10 07:48:27 2011 PPP CONNECTED on VPI 8 VCI 35

THU FEB 10 07:48:25 2011 Connecting session(0): My Connection due to AutoConnect request

THU FEB 10 07:48:23 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

THU FEB 10 07:48:21 2011 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=3)

THU FEB 10 07:48:21 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU FEB 10 07:48:21 2011 Disconnecting session(0): My Connection due to dsl Restart

THU FEB 10 07:48:13 2011 US Atten: 11.0 DS Atten: 24.5

THU FEB 10 07:48:13 2011 US Margin: 9.0 DS Margin: 22.5

THU FEB 10 07:48:13 2011 US Tx Power: -2.8 DS Tx Power: 19.4

THU FEB 10 07:48:13 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 07:48:13 2011 WanMgr reports DSL is UP

THU FEB 10 07:47:44 2011 WanMgr reports DSL is Down

THU FEB 10 06:30:53 2011 Auto Calendar Upgrade check performed, no upgrade required (3)

THU FEB 10 06:13:53 2011 CWMP: Final Http Return Code = 204

THU FEB 10 06:13:53 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

THU FEB 10 06:13:53 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

THU FEB 10 06:13:25 2011 Setting System clock to Local time THU FEB 10 06:13:24 2011

THU FEB 10 06:13:25 2011 Time set from Primary SNTP server: tock.usno.navy.mil

THU FEB 10 06:13:21 2011 PPP CONNECTED on VPI 8 VCI 35

THU FEB 10 06:13:21 2011 Connecting session(0): My Connection due to AlwaysOn

THU FEB 10 06:13:07 2011 Receiving Multiple PADT's for this session

THU FEB 10 06:13:07 2011 Received PADT for session id 9678

THU FEB 10 06:13:05 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

THU FEB 10 06:13:05 2011 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=9)

THU FEB 10 06:13:05 2011 Disconnecting session(0): My Connection due to PADT received

THU FEB 10 06:13:05 2011 Received PADT for session id 9678

THU FEB 10 06:13:05 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU FEB 10 06:13:05 2011 Disconnecting session(0): My Connection due to dsl Restart

THU FEB 10 06:12:57 2011 US Atten: 13.0 DS Atten: 27.0

THU FEB 10 06:12:57 2011 US Margin: 6.0 DS Margin: 5.0

THU FEB 10 06:12:57 2011 US Tx Power: -2.8 DS Tx Power: 19.4

THU FEB 10 06:12:57 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 4510 kbits/sec

THU FEB 10 06:12:57 2011 WanMgr reports DSL is UP

THU FEB 10 06:12:56 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

THU FEB 10 06:12:48 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

THU FEB 10 06:12:28 2011 WanMgr reports DSL is Down

THU FEB 10 06:12:24 2011 US Atten: 11.5 DS Atten: 25.0

THU FEB 10 06:12:24 2011 US Margin: 8.0 DS Margin: 16.5

THU FEB 10 06:12:24 2011 US Tx Power: -2.8 DS Tx Power: 19.4

THU FEB 10 06:12:24 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 06:12:24 2011 WanMgr reports DSL is UP

THU FEB 10 06:11:57 2011 WanMgr reports DSL is Down

THU FEB 10 06:11:47 2011 Setting System clock to Local time THU FEB 10 06:11:46 2011

THU FEB 10 06:11:47 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

THU FEB 10 06:11:46 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

THU FEB 10 06:11:37 2011 PPP CONNECTED on VPI 8 VCI 35

THU FEB 10 06:11:37 2011 Connecting session(0): My Connection due to AlwaysOn

THU FEB 10 06:11:28 2011 US Atten: 11.5 DS Atten: 25.0

THU FEB 10 06:11:28 2011 US Margin: 9.0 DS Margin: 15.5

THU FEB 10 06:11:28 2011 US Tx Power: -2.8 DS Tx Power: 16.4

THU FEB 10 06:11:28 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 06:11:28 2011 WanMgr reports DSL is UP

THU FEB 10 06:11:03 2011 WanMgr reports DSL is Down

THU FEB 10 06:10:57 2011 PPP CONNECTION ERROR on VPI 8 VCI 35 : Could not establish PPPoE session

THU FEB 10 06:10:52 2011 US Atten: 11.5 DS Atten: 25.0

THU FEB 10 06:10:52 2011 US Margin: 6.0 DS Margin: 14.0

THU FEB 10 06:10:52 2011 US Tx Power: -2.9 DS Tx Power: 19.4

THU FEB 10 06:10:52 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 06:10:52 2011 WanMgr reports DSL is UP

THU FEB 10 06:10:27 2011 WanMgr reports DSL is Down

THU FEB 10 06:10:26 2011 Connecting session(0): My Connection due to AlwaysOn

THU FEB 10 06:10:12 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=18)

THU FEB 10 06:10:12 2011 Receiving Multiple PADT's for this session

THU FEB 10 06:10:12 2011 Received PADT for session id 8579

THU FEB 10 06:10:09 2011 Disconnecting session(0): My Connection due to PADT received

THU FEB 10 06:10:09 2011 Received PADT for session id 8579

THU FEB 10 06:10:09 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU FEB 10 06:10:09 2011 Disconnecting session(0): My Connection due to dsl Restart

THU FEB 10 06:10:08 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=15)

THU FEB 10 06:10:07 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

THU FEB 10 06:10:00 2011 US Atten: 11.5 DS Atten: 25.0

THU FEB 10 06:10:00 2011 US Margin: 8.0 DS Margin: 15.0

THU FEB 10 06:10:00 2011 US Tx Power: -2.8 DS Tx Power: 18.4

THU FEB 10 06:10:00 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 06:10:00 2011 WanMgr reports DSL is UP

THU FEB 10 06:09:56 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

THU FEB 10 06:09:52 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

THU FEB 10 06:09:51 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

THU FEB 10 06:08:53 2011 WanMgr reports DSL is Down

THU FEB 10 05:36:51 2011 CWMP: Final Http Return Code = 204

THU FEB 10 05:36:51 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

THU FEB 10 05:36:51 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

THU FEB 10 05:36:28 2011 Setting System clock to Local time THU FEB 10 05:36:27 2011

THU FEB 10 05:36:28 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

THU FEB 10 05:36:28 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

THU FEB 10 05:36:19 2011 PPP CONNECTED on VPI 8 VCI 35

THU FEB 10 05:36:19 2011 Connecting session(0): My Connection due to AlwaysOn

THU FEB 10 05:36:06 2011 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=27)

THU FEB 10 05:36:05 2011 Receiving Multiple PADT's for this session

THU FEB 10 05:36:05 2011 Received PADT for session id 4690

THU FEB 10 05:36:03 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=24)

THU FEB 10 05:36:02 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=21)

THU FEB 10 05:36:02 2011 Disconnecting session(0): My Connection due to PADT received

THU FEB 10 05:36:02 2011 Received PADT for session id 4690

THU FEB 10 05:36:02 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

THU FEB 10 05:36:02 2011 Disconnecting session(0): My Connection due to dsl Restart

THU FEB 10 05:35:53 2011 US Atten: 11.0 DS Atten: 23.5

THU FEB 10 05:35:53 2011 US Margin: 9.0 DS Margin: 17.5

THU FEB 10 05:35:53 2011 US Tx Power: 0.0 DS Tx Power: 19.4

THU FEB 10 05:35:53 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

THU FEB 10 05:35:53 2011 WanMgr reports DSL is UP

THU FEB 10 05:35:42 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=18)

THU FEB 10 05:35:38 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=15)

THU FEB 10 05:35:37 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

THU FEB 10 05:35:26 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

THU FEB 10 05:35:21 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

THU FEB 10 05:35:21 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

THU FEB 10 05:34:26 2011 WanMgr reports DSL is Down

WED FEB 09 19:21:56 2011 CWMP: Final Http Return Code = 204

WED FEB 09 19:21:55 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

WED FEB 09 19:21:55 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 19:21:33 2011 Setting System clock to Local time WED FEB 09 19:21:31 2011

WED FEB 09 19:21:33 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 19:21:33 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 19:21:24 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 19:21:23 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 19:21:12 2011 US Atten: 14.0 DS Atten: 26.5

WED FEB 09 19:21:12 2011 US Margin: 6.0 DS Margin: 17.0

WED FEB 09 19:21:12 2011 US Tx Power: -2.8 DS Tx Power: 19.4

WED FEB 09 19:21:12 2011 US DSL Rate: 506 kbits/sec DS DSL Rate: 8123 kbits/sec

WED FEB 09 19:21:12 2011 WanMgr reports DSL is UP

WED FEB 09 19:20:56 2011 PPP CONNECTION ERROR on VPI 8 VCI 35 : Could not establish Link

WED FEB 09 19:20:55 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP link layer failure

WED FEB 09 19:20:52 2011 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=21)

WED FEB 09 19:20:52 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=18)

WED FEB 09 19:20:50 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=15)

WED FEB 09 19:20:42 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

WED FEB 09 19:20:30 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

WED FEB 09 19:20:26 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

WED FEB 09 19:20:25 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 19:19:22 2011 WanMgr reports DSL is Down

WED FEB 09 19:19:17 2011 US Atten: 13.0 DS Atten: 28.0

WED FEB 09 19:19:17 2011 US Margin: 6.0 DS Margin: 4.5

WED FEB 09 19:19:17 2011 US Tx Power: 0.0 DS Tx Power: 19.4

WED FEB 09 19:19:17 2011 US DSL Rate: 504 kbits/sec DS DSL Rate: 4122 kbits/sec

WED FEB 09 19:19:17 2011 WanMgr reports DSL is UP

WED FEB 09 19:19:17 2011 WanMgr reports DSL is Down

WED FEB 09 19:18:02 2011 CWMP: Final Http Return Code = 204

WED FEB 09 19:18:01 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

WED FEB 09 19:18:01 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 19:17:39 2011 Setting System clock to Local time WED FEB 09 19:17:37 2011

WED FEB 09 19:17:39 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 19:17:39 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 19:17:30 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 19:17:23 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 19:17:22 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 19:17:21 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

WED FEB 09 19:17:21 2011 Disconnecting session(0): My Connection due to dsl Restart

WED FEB 09 19:17:13 2011 US Atten: 13.0 DS Atten: 28.0

WED FEB 09 19:17:13 2011 US Margin: 6.0 DS Margin: 5.0

WED FEB 09 19:17:13 2011 US Tx Power: 0.0 DS Tx Power: 19.4

WED FEB 09 19:17:13 2011 US DSL Rate: 504 kbits/sec DS DSL Rate: 4122 kbits/sec

WED FEB 09 19:17:13 2011 WanMgr reports DSL is UP

WED FEB 09 19:17:12 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

WED FEB 09 19:17:06 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

WED FEB 09 19:17:05 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 19:16:44 2011 WanMgr reports DSL is Down

WED FEB 09 14:39:09 2011 CWMP: Final Http Return Code = 204

WED FEB 09 14:39:08 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

WED FEB 09 14:39:08 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 14:38:46 2011 Setting System clock to Local time WED FEB 09 14:38:44 2011

WED FEB 09 14:38:46 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 14:38:45 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 14:38:36 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 14:38:35 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:38:31 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

WED FEB 09 14:38:31 2011 Disconnecting session(0): My Connection due to dsl Restart

WED FEB 09 14:38:23 2011 US Atten: 11.0 DS Atten: 24.5

WED FEB 09 14:38:23 2011 US Margin: 8.0 DS Margin: 20.5

WED FEB 09 14:38:23 2011 US Tx Power: -2.9 DS Tx Power: 17.4

WED FEB 09 14:38:23 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

WED FEB 09 14:38:23 2011 WanMgr reports DSL is UP

WED FEB 09 14:37:54 2011 WanMgr reports DSL is Down

WED FEB 09 14:36:32 2011 CWMP: Final Http Return Code = 204

WED FEB 09 14:36:31 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

WED FEB 09 14:36:31 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 14:36:07 2011 Setting System clock to Local time WED FEB 09 14:36:05 2011

WED FEB 09 14:36:07 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 14:36:07 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 14:36:00 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 14:35:58 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:35:56 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=15)

WED FEB 09 14:35:55 2011 LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=12)

WED FEB 09 14:35:55 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

WED FEB 09 14:35:55 2011 Disconnecting session(0): My Connection due to dsl Restart

WED FEB 09 14:35:53 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

WED FEB 09 14:35:49 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

WED FEB 09 14:35:47 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 14:35:46 2011 US Atten: 11.0 DS Atten: 25.0

WED FEB 09 14:35:46 2011 US Margin: 6.0 DS Margin: 17.0

WED FEB 09 14:35:46 2011 US Tx Power: 11.8 DS Tx Power: 12.3

WED FEB 09 14:35:46 2011 US DSL Rate: 509 kbits/sec DS DSL Rate: 8124 kbits/sec

WED FEB 09 14:35:46 2011 WanMgr reports DSL is UP

WED FEB 09 14:35:21 2011 WanMgr reports DSL is Down

WED FEB 09 14:35:03 2011 CWMP: Final Http Return Code = 204

WED FEB 09 14:35:02 2011 CWMP: Inform (200). The following events are true: 4 VALUE CHANGE

WED FEB 09 14:35:02 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 14:34:40 2011 Setting System clock to Local time WED FEB 09 14:34:37 2011

WED FEB 09 14:34:40 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 14:34:40 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 14:34:31 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 14:34:30 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

WED FEB 09 14:34:28 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

WED FEB 09 14:34:28 2011 Connecting session(0): My Connection due to AutoConnect request

WED FEB 09 14:34:28 2011 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

WED FEB 09 14:34:26 2011 PPP DISCONNECTED on VPI 8 VCI 35 : PPP commanded down

WED FEB 09 14:34:26 2011 Disconnecting session(0): My Connection due to dsl Restart

WED FEB 09 14:34:17 2011 US Atten: 11.5 DS Atten: 25.0

WED FEB 09 14:34:17 2011 US Margin: 9.0 DS Margin: 18.5

WED FEB 09 14:34:17 2011 US Tx Power: -2.8 DS Tx Power: 17.4

WED FEB 09 14:34:17 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

WED FEB 09 14:34:17 2011 WanMgr reports DSL is UP

WED FEB 09 14:33:52 2011 WanMgr reports DSL is Down

WED FEB 09 13:02:05 2011 CWMP: Final Http Return Code = 204

WED FEB 09 13:02:04 2011 CWMP: Inform (200). The following events are true: 1 BOOT, 4 VALUE CHANGE

WED FEB 09 13:02:04 2011 CWMP: TCP Connected, SSL Connection Succeeded, Auth Type = Basic

WED FEB 09 13:01:42 2011 Setting System clock to Local time WED FEB 09 13:01:38 2011

WED FEB 09 13:01:42 2011 Time set from Secondary SNTP server: tick.usnogps.navy.mil

WED FEB 09 13:01:42 2011 Error getting time from Primary SNTP server: tock.usno.navy.mil

WED FEB 09 13:01:33 2011 PPP CONNECTED on VPI 8 VCI 35

WED FEB 09 13:01:32 2011 Connecting session(0): My Connection due to dsl Restart

WED FEB 09 13:01:16 2011 US Atten: 11.0 DS Atten: 24.5

WED FEB 09 13:01:16 2011 US Margin: 9.0 DS Margin: 21.5

WED FEB 09 13:01:16 2011 US Tx Power: -2.8 DS Tx Power: 19.4

WED FEB 09 13:01:16 2011 US DSL Rate: 508 kbits/sec DS DSL Rate: 8124 kbits/sec

WED FEB 09 13:01:16 2011 WanMgr reports DSL is UP

WED FEB 09 13:00:56 2011 Transceiver Software Version: 5.2.2.0

WED FEB 09 13:00:55 2011 Model Number: C90-327W30-06

WED FEB 09 13:00:55 2011 Software Version: VER:03.08.02

WED FEB 09 13:00:55 2011 Product: Versalink Model: 4 Port Gateway

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Yancey Landrum
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Avatar of willsherwood
willsherwood

ASKER

thanks - this will help me counter any BS they throw at me.
One thing, your upstream transmit power (US Tx Power) should not be a negative number. It should be in the 10.0 - 15.0 range, close to the same as the DS Tx Power.

Your modem may be bad. The NID test will tell you for sure; if those numbers change and the upstream power is where it should be, then you have a short somewhere in the building's phone wiring. If you still have a negative number even when plugged into the NID then the short is in the modem itself.
Sorry; depending on your service US Tx Power might be a low negative number (if you have aDSL2/2+) and BellSouth (BS; appropriate) has set you up for low power mode.
very good, thanks!!!