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Outlook search stopped working

Posted on 2011-02-10
Medium Priority
Last Modified: 2012-05-11
How do I load COM Add-Ins "Windows Search Email Indexer"?  It say that it is unloaded and I am unable to run searches of my email inboxes in Outlook 2010.  When I check it it will not load.  The file "C:\Windows\System32\mssphtb.dll" which it points to does show in my computer.  This seemed to happen after I ran Registry Mechanic for another problem.  This program wreaked havoc on my computer.
Question by:Mags
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LVL 37

Expert Comment

by:Neil Russell
ID: 34865878
Registry Mechanic ? *Shudders*

Uninstall Registry Mechanic and burn all references to it (Personal opinion).
Uninstall windows search 4
install windows search 4 This should* fix it.

Author Comment

ID: 34865998
Uninstalling Registry Mechanic - no problem...hate it...asked for refund.

Please explain "windows search 4"??

Author Comment

ID: 34866070
Search works in Windows...just not in Outlook.  It used to.
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LVL 37

Expert Comment

by:Neil Russell
ID: 34866128
Sorry I missed the windows 7 bit. 4.0 was the XP version of Windows Search

Author Comment

ID: 34866154
How can I fix Outlook 2010's search capabilities??

Accepted Solution

Mags earned 0 total points
ID: 34912423
This is the first time I have not gotten any I uninstalled then reinstalled Office and voila!  Search now works!

Where did everyone go on this issue??

Author Closing Comment

ID: 34941410
No one came to my I did the only thing I could think of to solve the issue.
LVL 37

Expert Comment

by:Neil Russell
ID: 34941834
Personaly speaking. If a functin of an application stops working then then first step in diagnosing the fault for me would be to reinstall the app. I know thats easy to say now but maybe next time....

Glad your sorted anyway.

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