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Exchange 2007 Mailbox server information store will not start

Server was not powered down gracefully and as since then the service will not start.

Error message attached below

Log Name:      System
Source:        Service Control Manager
Date:          10/02/2011 20:44:11
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EXCHMBS
Description:
The Microsoft Exchange Information Store service terminated with service-specific error 0 (0x0).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-10T20:44:11.000Z" />
    <EventRecordID>163869</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>EXCHMBS</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange Information Store</Data>
    <Data Name="param2">0 (0x0)</Data>
  </EventData>
</Event>
0
mcsolar
Asked:
mcsolar
1 Solution
 
dattatraykadamCommented:
Try to get the header dump of your databases using eseutil.exe. See if they are in clean shutdown.

Let me know if you need help getting header dumps.


Regards,
Datta
0
 
michael_b_smithCommented:
You will have errors BEFORE (based on timestamp) this one that are more indicative of what is going on.
0
 
Renato Montenegro RusticiIT SpecialistCommented:
Take a look at this document. It's usually a easy way to repair a corrupted database:

http://technet.microsoft.com/en-us/library/aa998249(EXCHG.80).aspx
0
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Renato Montenegro RusticiIT SpecialistCommented:
0
 
Shreedhar EtteCommented:
0
 
mcsolarAuthor Commented:
Thanks all for your suggestions.

The problem was a result of the time between the mailbox server and the domain controller. They were out of sync by 24hours and after correcting the time, all the services started.
0
 
Glen KnightCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0
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