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mcsolar

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Exchange 2007 Mailbox server information store will not start

Server was not powered down gracefully and as since then the service will not start.

Error message attached below

Log Name:      System
Source:        Service Control Manager
Date:          10/02/2011 20:44:11
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EXCHMBS
Description:
The Microsoft Exchange Information Store service terminated with service-specific error 0 (0x0).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-10T20:44:11.000Z" />
    <EventRecordID>163869</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>EXCHMBS</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange Information Store</Data>
    <Data Name="param2">0 (0x0)</Data>
  </EventData>
</Event>
Avatar of dattatraykadam
dattatraykadam

Try to get the header dump of your databases using eseutil.exe. See if they are in clean shutdown.

Let me know if you need help getting header dumps.


Regards,
Datta
Avatar of Michael B. Smith
You will have errors BEFORE (based on timestamp) this one that are more indicative of what is going on.
Take a look at this document. It's usually a easy way to repair a corrupted database:

http://technet.microsoft.com/en-us/library/aa998249(EXCHG.80).aspx
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mcsolar

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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.