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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 553
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MSN messenger one contact offline but really online

I have a company that all uses MSN messenger to contact each other inside the company. I have 2 users that can't communicate with eachother. One user can see the other user as online, but if they try and chat the message doesn't go through. The other user see's this one user as offline but other users in the company see this user as online and can communicate.
I have check to see if the user was blocking the other but that is not the case. I have checked the username/email and if I say send an email to the contact it works for both users.
Any suggestions as to what I can try?
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calitech
Asked:
calitech
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1 Solution
 
HainKurtSr. System AnalystCommented:
update both client to the latest version or make sure they are using the same version...
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johnb6767Commented:
Also, try renaming the local profiles, and retest. If it works, you know it was a corrupted profile....
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calitechAuthor Commented:
Both have the same version for XP.

I will try renaming the windows domain profiles but not till after hours.
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calitechAuthor Commented:
close question
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