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How do we setup our output device in crystal reports viewer to print barcodes?

Posted on 2011-02-10
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Last Modified: 2012-05-11
We have a SATO M84Pro barcode printer, and I am trying to correctly set it up in Crystal Reports Viewer where the report is generated to printer my barcode labels . I have downloaded SATO's software Gallery3 and apparently we have to export an ITF file, then Import that ITF file into Crystal Viewer using SAPScript. At this point I am lost. What is Sapscript? Is there an easier way? We want to have each branch access the labels report to print their own barcodes. The report prints fine in Crystal Server itself using the printer, just not through the webpage. Our client Crystal ver is 11 ver2, and the Crystal Server is 11 ver2.
Thank you!

Luke
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Question by:leason2
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Expert Comment

by:mlmcc
ID: 34866621
Does the CR Server "user" have permissions to the printer?

Have you tried setting that printer as the default printer for the server?

mlmcc
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Author Comment

by:leason2
ID: 34874800
The server uses a text file for authentication, not Active Directory. Long story short, it's not relevant in this instance. But good call!
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Accepted Solution

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leason2 earned 0 total points
ID: 34947760
We found that the best way is to add a printer in the Output Device, although it's all manually entered textual paths, no dialogue box to find printer! Nonetheless, when we add the printer using the Print Setup, we can adjust the paper size to the correct label size.
This is evident then, when we run the report. It exports as a .PDF, which our initial plan was to send straight to the printer, but still the PDF is formatted correctly now to send on to the bar code printer.


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Author Closing Comment

by:leason2
ID: 34986597
This is our own solution to our own instance.
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