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Adding an existing printer to an existing network that just changed location

Posted on 2011-02-10
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Last Modified: 2012-05-11
Hi,

A client just moved to a new office building. Connecting the printer on the network and it is not working properly.
It keeps going offline.
I readded it to the server as a new object and it works for some people but others.

Any odeas pls

A
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Question by:Geek2b1
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BCipollone earned 2000 total points
ID: 34866387
Did the IP's change?

You should:

A) Make sure the IP of the Printer is static and check the share name
B) Delete the old printers from the users settings and add it again using the share name as opposed to an IP
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by:BCipollone
BCipollone earned 2000 total points
ID: 34866394
Also you may want to flush the DNS and ARP cache

ARP -D *
ipconfig /flushdns
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Author Closing Comment

by:Geek2b1
ID: 34907356
Hi,

I created a new object, installed the driver and that seemed to work.

Thank you very much for the help.
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