Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Adding an existing printer to an existing network that just changed location

Posted on 2011-02-10
3
Medium Priority
?
277 Views
Last Modified: 2012-05-11
Hi,

A client just moved to a new office building. Connecting the printer on the network and it is not working properly.
It keeps going offline.
I readded it to the server as a new object and it works for some people but others.

Any odeas pls

A
0
Comment
Question by:Geek2b1
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
BCipollone earned 2000 total points
ID: 34866387
Did the IP's change?

You should:

A) Make sure the IP of the Printer is static and check the share name
B) Delete the old printers from the users settings and add it again using the share name as opposed to an IP
0
 
LVL 13

Assisted Solution

by:BCipollone
BCipollone earned 2000 total points
ID: 34866394
Also you may want to flush the DNS and ARP cache

ARP -D *
ipconfig /flushdns
0
 

Author Closing Comment

by:Geek2b1
ID: 34907356
Hi,

I created a new object, installed the driver and that seemed to work.

Thank you very much for the help.
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, WatchGuard's Director of Security Strategy and Research Teri Radichel, takes a look at insider threats, the risk they can pose to your organization, and the best ways to defend against them.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question