Solved

Exchange 2007 on SBS 2008 - few emails after client DNS mistake

Posted on 2011-02-10
4
374 Views
Last Modified: 2012-05-11
Client changed their DNS because hosting a website on iPower.  Their email, running on exchange stopped receiving email  (of course - as would be expected)  Once they called and we got the MX records correctly pointing back to the exchange server, test emails come in normally.

The problem is, they are not receiving emails from clients (nor spam either which is ok but not normal) which they usually get dozens per day per user are now 1 or 2 at most.  Any ideas?

0
Comment
Question by:rnicolaus
  • 2
4 Comments
 
LVL 11

Expert Comment

by:Old User
ID: 34866549
Why change the dns if the have moved website?
do they have hosted exchange? and if they do check with the host do they use spam filters?
0
 
LVL 6

Author Comment

by:rnicolaus
ID: 34866568
The website is hosted.  The exchange is internal (Exchange 2007 on SBS 2008 server as title states)
0
 
LVL 8

Accepted Solution

by:
nwtechdesk earned 500 total points
ID: 34866585
At the risk of stating the real obvious...... How much time has passed.  It takes hours to propagate the changes made to a dns record.  It used to be 24 hrs but now it is often a more reasonable 2 or 3 hours.  Go to mxtoolbox.com and type in the domain, it'll tell you how it sees the server.
0
 
LVL 6

Author Closing Comment

by:rnicolaus
ID: 34891423
It must've been DNS related because by 48 hours all was back to normal.  Strange as I have seen 2-3 hours as the practical norm lately - does point to the registrar standard warning of 24-48 hrs to propagate as still being valid.  Thx
0

Featured Post

The problems with reply email signatures

Do you wish that you could place an email signature under a reply? Well, unfortunately, you can't. That great Exchange/Office 365 signature you've created will just appear at the bottom of an email chain. What a pain! Is there really no way to solve this? Well, there might be...

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now